• Report: #1053453

Complaint Review: Wholesale Merchant Processing

  • Submitted: Thu, May 23, 2013
  • Updated: Fri, June 07, 2013

  • Reported By: Matt — Cincinnati Ohio
Wholesale Merchant Processing
11000 SW Stratus St. #150 Beaverton, Oregon USA

Wholesale Merchant Processing Fraudulently pulled $893.98 out of my account a year after canceling service. Beaverton Oregon

*Consumer Comment: Taking money 4 years later!!!

*Consumer Comment: I'm interested in a class action

*Author of original report: Class Action Lawsuit Against Wholesale Merchant Processing

*Consumer Comment: i just had on 5/31/2013 same thing happen

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I signed up for this credit card processing company over a year ago and the salesman promised numerous things.  He promised no contract, no fees besides paying per swipe (like PayPal or Square) and no penalties for canceling the service.  He clearly stated that it could be done at any time.  I also have a witness who was present when all of these promises were made by the salesman TJ.  Before even using the service, this company began debiting random small charges from my business account.  I immediately contacted TJ who told me those charges were a mistake and to contact customer service and they would refund them right away.  I then contacted customer service who confirmed the charges would be refunded.  These charges were never actually refunded so I had to file a dispute with my bank to get these charges refunded.  After these fraudulent charges I immediately cancelled this credit card processing service, which I never even activated or used.  I was once again told I would incur no further charges and even have an email from customer service confirming this.  I incurred no further charges after that so I assumed this nightmare was over.  Low and behold, it had just begun!  I checked my accounts online this week to find Wholesale Merchant Processing had pulled $893.98 from my account on 5/21/13!  I was fuming and immediately contacted customer service who of course gave me the run around once again.  At that point I contacted my bank, my attorney, and various news stations.  I plan to take every possible avenue at this point to get my money back and expose this company for what it really is...one huge scam illegally taking money from people and keeping their account info even after they are no longer customers (and never really were in the first place).


This report was posted on Ripoff Report on 05/23/2013 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wholesale-Merchant-Processing/Beaverton-Oregon-97008/Wholesale-Merchant-Processing-Fraudulently-pulled-89398-out-of-my-account-a-year-after-1053453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Taking money 4 years later!!!

AUTHOR: Mike - (USA)

 Very similar to other responses, I signed up for the service over 4 years ago for my band (to sell merch via credit cards), - with the same rep (TJ) as the original author (Matt); but never used the service. Same deal happened, random fees and charges that were "mistakes" and were supposed to be returned. The "customer service" reps gave me the run around over and over again. I was fed up and it was taking what little money I had as a college student, and taking it randomly without warning or reason! It's been over 4 years since I canceled my account (which I have proof of), yet I just got a letter from a collections company saying I owe WMP $894.71. I have changed my bank account since then, otherwise I'm sure it would have come out via ACH. I filed a claim with the BBB and someone from Smart Choice (WMP's new duplicate company) messaged me from their "legal" department. I asked why someone from Smart Choice was emailing me and not the company I actually complained about, and requested another copy of my contract from 2012. I haven't heard anything back yet (surprise surprise). I'm saving for my wedding in September, and I don't need almost $1k being essentially stolen from me. This ridiculous needs to come to an end.

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#2 Consumer Comment

I'm interested in a class action

AUTHOR: Jill Ledet - (U.S.A.)

I signed up with this company in 2008 and cancelled a month later within the 30 day time frame, 8 years later, they did the same thing to me, illegally saved my account number and ach electronically withdrew 893.93 from my account, without notice, warning, communication or anything. They will not refund any money back. I have filed a claim with my bank, and also filed with the FTC, Consumer Protection Bureau, and my local police dept, as well as DOJ in Oregon. They told me there have been a lot of complaints against them and they forwareded it all to the FTC. The business is horrible, shady, dirty dealers, and they need to be shut down, they are intentionally doing this to people, they know exactly what they do. I also contacted Koin 6 news and am willing to go on live media to talk about it.  I want my money back! No one deserves to be treated this way by anyone, they assured me years ago my account was closed. 

 

my email is ledetj@yahoo.com if you want to add my name to a class action please contact me, I also am urging everyone to file with the IC3.gov, they want your names and contact info so they can investigate this piece of garbage company. 

 

 

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#3 Author of original report

Class Action Lawsuit Against Wholesale Merchant Processing

AUTHOR: Matt - ()

To John who previously posted:

For some reason it removed your phone number.  Please get ahold of me or leave your contact info again (and anyone else who has been scammed by this company and interested in a class action suit).  Let's get it going so they can't steal anyone else's money.

Beyond Perfection Auto Detailing

(((REDACTED)))

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#4 Consumer Comment

i just had on 5/31/2013 same thing happen

AUTHOR: hooks auto repair - ()

 i had same thing happen 5/31/2013 they have not refunded $$ yet . contact me lets get class action suit going .. (((phone number redacted)))  john

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