- Report: #1123068
Report - Rebuttal - Arbitrate
Complaint Review: Wholesale Transmission Distributor
Wholesale Transmission Distributor2510 Evon Rd Saginaw, Michigan USA
Wholesale Transmission Distributor TPD, Inc Warning !! do NOT buy from Whole Transmissions Distribution TPD, Inc. Transmission do not work with no refunds. Saginaw Michigan
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I purchase a rebuilt 4l60E transmission w/rebuilt torque convertor for my blazer from these guys back on 4/18/13 for $649.00 with a 3 year unlimited milage warranty. I had to pay for shipping seperate $148.00 when the transmission was delivered. I had it install professionally installed at a local shop here in northern california. It lasted approximately 3200 miles in 3 months. it started to slip badly while on the freway. Had the blazer towed home. Called Jeff Madison (owner) on 7/22/13 told him the problem and gave him the error code P1870. Jeff told me he would have another transmission sent out free of charge which included shipping. He told me to have the bad transmission ready to pick up when the 2nd transmission showed up.
The 2nd transmission was delivered on 7/29/13. I had to pay shipping another $148.00, but the trucking company did not pick the 1st bad transmission. Called Jeff told him about the shipping charge and the trucking company refused to pick up the 1st bad transmission. He told me another truck will pick up the 1st transmission and he will refund the shipping charges when he recieves the 1st transmission back. Had the 2nd tranmission installed by the same shop, but the 2nd transmission didn't have forward just reverse. Called Jeff told him the problem he tried to blame the problem on the shop but I told him it was the same shop the install the 1st transmission. Then I told him I wanted a refund. He convince me to take a 3rd transmission with a new torque convertor, I agreed. He told me it would take a couple of extra days for the 3rd transmisson to be delivered because he wanted to test the 3rd transmission thoroughly to ensure it operated correctly. 3 weeks later and serveral calls still no transmission just bad tracking numbers and false shipping dates. On 9/12/13 I had enough and demanded a refund for the transmission, delivery costs and installation of the 2nd trans mission. Jeff agreed to refund the cost of the transmission and shippinf costs for both transmissions.
Well I needed my blazer so I had a local shop rebuilt my original transmission and it been working great for 4500 miles. I have called Jeff several time since September 2013 to get my refund. So many times he refues to take my calls and refers me to Steve the costomer service person. Steve has promise me a check so times I lost track. All I get is rhetoric from these guys. I filed a claim with the Better Business Bureau and Jeff would not respond to them. The BBB rate them as a F (A being the best) the worse rating you can get. It's mid February 2014 and I still have no refund. I still call them everyday but the same old rhetoric, the check will be sent out next week, your next in line for the check, had a bad week can't send check yet ,,etc. So stay clearof these guys. If you don't belive me, review them on the web I'm one of many!!!!
This report was posted on Ripoff Report on 02/12/2014 10:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wholesale-Transmission-Distributor/Saginaw-Michigan-48601/Wholesale-Transmission-Distributor-TPD-Inc-Warning-do-NOT-buy-from-Whole-Transmission-1123068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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