I ordered 2 600 series
sliding gate openers with solar pannel, batteries, remotes, and other
accessories. I received them in about 8 days. It was missing the second
set of batteries for the second unit. I emailed them that I was missing
the second batteries and battery box. The response was "I don't
understand." What didn't they understand? I was missing batteries and a battery box. It
took 4 mores rounds of emails for them to finally understand and send me the
missing batteries and the box. I recieved them, they were smaller
in size and performance from the shipment. I emailed them and the
responce again was I don't understand.
explained that the set they sent was smaller
in size and performance than the first set they sent. They pointed out
the specs and the picture. The picture shows the larger batteries I
received in the first shipment. The specs described the smaller
batteries. Lets just say, the still didn't understand. You do not send a lesser product and expect
the customer to just take it. I bought
these from them because their eBay feedback was "good" at the time I
was looking for this. Now there are
ripoff reports, complants, bad feedback, all over the internet. Some of their
customers explain that the product may work for maybe a couple of months. When it fails, ( and it will fail,) they try
to say there is no warrent. They argue
and fight untill you get your credit card to refunded the payment.
PLEASE READ Dispute the
transaction first. Don't wait. they will drag their feet until the eBay 45
day dispute time limit expires. Paypal
will tell you there is nothing you can do.
Bank of America refunded my money.
after weeks of emails and phone calls they said they would not longer
deal with me. The contacted me the day my Credit card company took the money
Bottom line. you get what you pay for. If the unit would have never failed, I would
not be writing this. Well, it did, and
they completely failed at customer service.
I am going to finned a way
to get all my money back. I will never
deal with them again.