• Report: #982640

Complaint Review: widget love

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  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012

  • Reported By: emmy-roo — hampstead Maryland United States of America
widget love
widgetlove.com Internet United States of America

widget love customerservice@widgetlove.com , Internet

*UPDATE Employee: Hi there

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 Widget Love.

I ordered something from Widgetlove.com and have not received the item. their customerservice@widgetlove.com did reply to me one time and told me it would take 3-6 for me to get my order. They wrote that if I did not get my item after that point to email them again and they would give me tracking info.  i have been writing them and have heard NOTHING.  There is not phone number to contact anyone and they do the write back using the "contact us" button.

I bought a voucher for widgetlove.com under eversave.com  they make eversave look bad.  What do I do now?

This report was posted on Ripoff Report on 12/15/2012 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/widget-love/internet/widget-love-customerservicewidgetlovecom-Internet-982640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hi there

AUTHOR: Widget Love Customer Service - ()

Dear Valued Widget Love Customer,

We sincerely apologize for any inconvenience you have experienced in contacting us. We do have operating hours between Monday to Friday at 10 AM - 6 PM EST, and all of our e-mail inquiries are responded to within 1-2 business days.

If you require further assistance in receiving the order you placed, please do not hesitate to contact us at 1 800 990 6771 or through our convenient ticketing system that can be found below. Please make sure that you have access to the voucher supplied to you from Eversave and/or your order number that was provided to you directly from our website.

http://widgetlove.com/contact-us.html

Thank you and have a great day!

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