• Report: #980981

Complaint Review: widgetlove

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  • Submitted: Wed, December 12, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: jatina — beaverton Oregon United States of America
widgetlove
no address listed Internet United States of America

widgetlove widgetlove.com/store.html i order make up brushes from em like they advestise they r professinal brushes and high quailty nope they r wrong they r lying , brushes r made in a china , package i got it came from china no invoic Internet

*UPDATE Employee: Makeup Brushes

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hi dear 

I would like to report widgetlove company on a internet , they r not giving me refund back even i got defective item from em their website simply says refund on defective item but they refused it ,...so brushes r made in china, poor quality , smells like a paint some of em glued together few are messed up , bending u can't even fix them, so i called the company 3 times , on hold every day for hours and customer service is horrible they not giving my money back i got my order after 2 months now its all messed up they used living social to sell their deal and living social won't help me either im trying to call the comapny and hold eveyday for long time finally talk to manager max he said i need to send em a pic for item ...if i get qualify then may be refund ...but their website simply said refund on item im willing to send em their stuff back there is no company address and when i got my delivery their was no invoice . [continued below]....
......nothing ..if u seach on google u will find lots ppl got rip off from this company , lots people r pissed ,,, cuz its fake advertisement ..im willing to send u guys pics ..they are fruad , ripping people off 

thanks 
jatinder kaur 

This report was posted on Ripoff Report on 12/12/2012 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/widgetlove/internet/widgetlove-widgetlovecomstorehtml-i-order-make-up-brushes-from-em-like-they-advestise-t-980981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Makeup Brushes

AUTHOR: Widget Love - (Canada)

Hi there,

We regret to hear that you are not satisfied with your Makeup Brush Set. When products are fresh off production, they will likely have a smell. A new car, leather, wood, etc all have odors after they made. We shipped 10's of thousands of Make Up Brush Sets that were just produced for our customers, including you.

If the product had other items, did you make an inquiry with Widget Love Support and provide all necessary material requested? What kind of defects, did you provide photo's, etc?

If the product is indeed a factory defect, Widget Love would initiate a refund with Livingsocial up return of goods or provide you with a replacement, free of charge!

Please provide us with your ORDER ID number so we can further assist you in resolving this matter.

Thanks
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