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Report: #979879

Complaint Review: WildBlue Communications - Englewood Colorado

  • Submitted:
  • Updated:
  • Reported By: In The Mook — Tillamook Oregon United States of America
  • Author Not Confirmed What's this?
  • Why?
  • WildBlue Communications 349 Inverness Drive South Englewood, Colorado United States of America

WildBlue Communications ViaSat Stay Away From WildBlue Internet Englewood, Colorado

*UPDATE Employee: I can help.

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We needed to relocate because of an unplanned job change. We contacted WildBlue early and often trying to get them to verify that they could provide satilite service at our now location. They never could verify service availablity, and we had a schedule that we had to meet for the move, so we moved. Now 7 months later they have turned us over to collections with no phone calls, or letters attempting to resolve the issues. All they want is for us to send them more money. Their telephone technicians haven't even been able to sort out the mess that they made of the account to provide us with consistant information from one phone call to the next.

Do yourself a favor and stay far away from WildBlue. Do everyone you know a favor and tell them to stay far away from WildBLue.

This report was posted on Ripoff Report on 12/09/2012 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wildblue-communications/englewood-colorado-80112/wildblue-communications-viasat-stay-away-from-wildblue-internet-englewood-colorado-979879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

I can help.

AUTHOR: Exede Nick - (United States of America)

POSTED: Tuesday, December 11, 2012

I understand the frustration that you are experiencing with this. I would like to take a look into this situation on your account. If you could please email me what name and phone number were on your account at wildbluelistens@viasat.com, I can review the situation and see what can be done to help you out.

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