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Report: #1272574

Complaint Review: Wilde Toyota - West Allis Wisconsin

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  • Reported By: Dwoo — Grayslake Illinois USA
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  • Wilde Toyota West Allis, Wisconsin USA

Wilde Toyota Wilde Toyota Scion of West Allis THE sleaziest of salesmen, the nastiest of tactics and the number 1 leader in UNHAPPY customers in West Allis Wisconsin

*Consumer Comment: TOYLETOTA...

Show customers why they should trust your business over your competitors...

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My response to their internet directors response to my "bad" review on dealer rater.com....I found out later that they pay this site to hide bad reviews..another reason to stear clear of these crooks! my original post basically berated them on THE WORST car "buying" experience of my entire life.

They employ the sleaziest of salesmen, I mean they're all sleazy but they REALLy try!!

Management are the most patronizing and condecending I have ever had the missfortune of dealing with.

Flat out bully their customers and if the customer doesn't bow to their bullying, they simply back out of the sale!?!?

Illegal sales tactics, more of the same bullying but once a customer has SIGNED on a deal, can they really walk away after realizing they can't screw the customer??

More illgality in lying about state law.

Bait and switch...I know this happens at a lot of dealers but still bs

The rudest and I mean RUDEST staff.

I could go on and on but needless to say, this place left me furious!!! see below:

Rachel, Wilde Toyota had every chance to "make this right by me" last Wednesday when I spent the entire afternoon in your dealership being lied to by your staff. I should be enjoying my new truck right now but I'm not and it isn't because of the lame excuse your sales manager Mathew gave me (I checked with an attorney) it is simply because of greed and incredibly poor customer "service" I worked with Jim Blake several times throughout the day and after confirming the price with first your internet person and then Jim, I decided to make the 60 mile drive to your dealership. Jim was FULLY aware that I was coming from IL.

I got to the dealership @ 2:30PM. Met Jim and checked out the truck. We again discussed the price and not ONCE did Jim mention anything other than "it was a good deal" so I take the test drive, fall in love with the truck and go back inside with Jim. Jim tried several of the usual sleazy salesman tactics which I brushed off, then he tells me the internet people had made a mistake on the price(surprise surprise) and unless "I buy the truck today, the price will be $3000 more tomorrow??" as my bank is closed on Wednesdays and after several pushes from Jim, I decided to give your finance team a go as I really did LOVE the truck.

Ok so things seem to be going ok, like I said, Jim had tried several,unethical but normal, "car salesman tactics" on me which I brushed off but the $3k thing was starting to get to me, I felt kinda bullied. Anyway he goes off to talk to the finance guy and comes back with some numbers that were beyond unethical, they were downright theft!! Jim was unaware I had used several tools to figure out payment plans and had multiple different payment plans already figured out with their respective interest rates, taxes and dealer fees, so I can only assume he is used to (or hopes for) his customers being completely naïve so he can basically "make up" a price (regardless of what is on the sticker) just to screw that customer out of as much of his or hers hard earned cash as possible! He was wanting me to pay over $10,000 interest on a $19k truck?!?!?

So after I had showed Jim that I'd done some math and I'm not completely stupid, he did try his hardest to tell me I'd made a mistake and my numbers were wrong but I PROVED they were right, he goes back to "the finance guy" we both know he just went to the back and bs'd with his buddies for 20 min! and lo and behold, he suddenly has much better numbers?!?!?! And I am talking over $100 a month better!!! So there is at least $6000 he had tried (his best) to screw me out of! So most of the bs is out of the way, he came back with "better" numbers, things are looking up right?? WRONG!!

So Jim has me initial some papers and tells me I need to call my insurance ASAP as not having the insurance cards is the only thing that is stopping me drive "my truck home" his words, not mine! So I call my insurance company and PAY for the insurance and on his word, start clearing out my truck as he had agreed on the trade as part of the deal. Jim then again tells me once he has the ins. cards, I'm good to go! I'm texting my friends pictures of my "new truck" and am generally feeling great!!! Then the bombshell comes!!..after being in your dealership for almost SIX hours I am met by Jim and his "manager" Mathew who tells me "sorry we can't, BY LAW, sell you the truck" I am TOTALLY shocked! dumbfounded would be a better term but I calmly listen to the "excuse" Mathew tells me in the most patronizing way possible, that due to WI law changing they can't sell me the truck as I am from IL they can't sell it due to them not having a clear title?!?!?!?

If that really were the case (it wasn't, like I said, I contacted an attorney) they would've known this. I mean they sell cars FOR A LIVING!! he then stated he cant sell it to ANYONE for at least fourteen days!!!! I truly believe they wouldn't sell me the truck because I was informed and wanted a fair market price and not whatever they could rip me off for. This was confirmed when I checked your website for the "unsellable" truck the very next day only to find it not taken down (one would think you would have to seeing as you can't sell this truck "by law") but still right there, for sale with one minor difference....the price had "magically" increased by $3000. So like I said earlier in my longwinded email, your dealership had every opportunity to "make things right by me" but chose greed and atrocious customer service over a happy customer!

This report was posted on Ripoff Report on 12/07/2015 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wilde-toyota/west-allis-wisconsin/wilde-toyota-wilde-toyota-scion-of-west-allis-the-sleaziest-of-salesmen-the-nastiest-of-1272574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

TOYLETOTA...

AUTHOR: Karl - (USA)

POSTED: Sunday, December 13, 2015

can be typed in at this site. Just type in: TOYLETOTA, and read all of the related Ripoff Reports for important information. Thank you.

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