• Report: #1103294

Complaint Review: Winchester Wireless

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  • Submitted: Sat, November 30, 2013
  • Updated: Sat, November 30, 2013

  • Reported By: Stumpjumper — Winchester Virginia
Winchester Wireless
Winchester, Virginia USA

Winchester Wireless Bad Service Winchester Virginia

*REBUTTAL Owner of company: Re: problems with our staff and service

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I have had Winchester Wireless for a couple years now, the service at first was awesome but then got real bad. I've tried to get in touch with them but to no avail. I went to thier office and complained to the arrogant yahoo behind the counter, I said "I'm paying $45.00 a month for this service and it sucks, down half the time and the other half iffy."

He in turn said " what do you expect?" I said " I want the service to WORK." That's what I expect. So don't go there, find another internet provider. I agree with all the other negative reviews I've read. They want you to call to resolve a problem but wont answer the phone or return a call if you can leave a message which is unlikely to be answered.


This report was posted on Ripoff Report on 11/30/2013 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Winchester-Wireless/Winchester-Virginia-22603/Winchester-Wireless-Bad-Service-Winchester-Virginia-1103294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Re: problems with our staff and service

AUTHOR: Winchester Wireless - ()

Please contact me directly so I can address your problem.  We recently had some staffing changes due to some issues similar to what you describe in this posting.  I would like to have the opportunity to address your concerns direclty.

Please contact me at  your earliest convenience.  My direct number is 540-665-0800 ext. 223 or via email, support@winchesterwireless.com

 

Thanks,


David Williamson
Owner
Winchester Wireless

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