Complaint Review: Winder Farms - west valley
- Winder Farms west valley, USA
- Phone: 1-866-winder4
- Web: winderfarms.com
- Category: Food Stores
Winder Farms /winder Dairy Beware of Cancelation Fee 49.99 west valley Utah
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Was told their was no committment and that I could sign up under a free trial. When I went to cancel my deliveries I was told I had to pay a 49.99 cancellation fee.
I asked for a statment showing credits for returned bottles becasue the credits were never applied to my bill. I felt like I was in the dark about thier billing, but they made sure the debited my bank account weekly!
They give you items to in a cooler bag an charge 11.00 for the bag.
I told their customer service I would not pay the last bill until I received all of my credits for returned cooler bags and bottles. I also infomed them I needed a statment in writting wher I signed a contract and I also needed my billing statments. They informed they only have that information online.
When I tried to log on to view my invoices I was unable to becasue I hav not paid my last bill. Very frustrating they can charge whatever they want without me being bale to view a statemtn and then expect to charge my account.
I just started service with Rose Hill Dairy and was told that there is no committment or cancellation fee, I can cancel whenever I like. They bill monthly, and do not have to debit my account weekly ,I can pay however I like. They also give you a free box to put their milk in (no cooler bags that you have to pay for). Go with Rose Hill if you are looking for a dairy service, I wish that I would have started with them first!
Winder Farms is scandalous!
This report was posted on Ripoff Report on 01/15/2015 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/winder-farms/west-valley/winder-farms-winder-dairy-beware-of-cancelation-fee-4999-west-valley-utah-1201967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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