• Report: #987127

Complaint Review: windstream communications

  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Josh lefko — Chicago Illinois United States of America
windstream communications
Internet United States of America

windstream communications Nuvox Windstream is a nightmare of a business Internet

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I have been a windstream customer for 9 years and am very happy to say that i will be leaving them for good this coming June.  

Even though i have been with them for 9 years and spend over $14k/year with them, i receive the worst customer care you can imagine.  they play telecom games to the fullest, requiring customers to add and remove minutes on their monthly long distance packages. 

Long story short, they entered an order wrong, and i got over billed by $462.   Needless to say, it was never fixed on my bill.  I issued a chargeback, and they charged me for the charge back, so i issued another chargeback, and it went all the way to disconnection notice....countless hours, and i ended up having to pay for their error!!

DONT use Windstream - use time warner and save yourself some grief. 

This report was posted on Ripoff Report on 12/26/2012 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/windstream-communications/internet/windstream-communications-Nuvox-Windstream-is-a-nightmare-of-a-business-Internet-987127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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