- Report: #912281
Report - Rebuttal - Arbitrate
Complaint Review: windstream
windstreamCarlsbad, New Mexico United States of America
windstream Lies about someone currently working on fixing their broad band issue. I have been lied to for 3 weeks. Carlsbad, New Mexico
My broad band service has been creeping along at .50 megs or slower for weeks. I have call Windstream 2 times to report on this and both times they have told me there is a outage in your area and someone is working on it now. Then they said I would get a phone call whet it is fixed.
I never got a call. It still is not fixed and I can tell you NO ONE has worked on this at all. The DSLAM is in front of my house and I have not seen one tech working on it or the feeder cable for the DSLAM.
Windstream is all about a false image. They claim to provide services that they either cant or are unable to maintain. I understand having problems from time to time. This is not that. Problems are continuous. They have bad cable feeding this DSLAM and their T1's have problems all the time.
I would change internet providers if I had another option.
This report was posted on Ripoff Report on 07/15/2012 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/windstream/Carlsbad-New-Mexico-88220/windstream-Lies-about-someone-currently-working-on-fixing-their-broad-band-issue-I-have-912281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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