• Report: #1084358

Complaint Review: Wireless Hospital in Richardson

  • Submitted: Fri, September 13, 2013
  • Updated: Mon, May 19, 2014

  • Reported By: Aces — Addison Texas
Wireless Hospital in Richardson
401 N Central Expressway, Ste 700 Richardson, Texas USA

Wireless Hospital in Richardson Cell Phone Repairs, iPhone SCAM Stole My LCD and replaced with a Crappy one!! Richardson Texas

*Consumer Comment: I am a victim too!

*Author of original report: Wireless Hospital just changed their phone number online

*Author of original report: Updated Version

*UPDATE Employee: wireless hospital : ipad iphone ipod repiar center on 401 n central expy richardson texas blammed for scam for free iphone repair by one specific consumer "Preth Nguyen" for his issue !!

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My iPhone has a crack on the digitizer, but it never affected the functionality of the phone.  One day I had a software issue with the phone where the phone would automatically shut down. It wasn't the first time that it did that, so I was concerned about the longevity of my phone.  And I still had 40 days left on my Apple warranty.  So I made an idiot mistake #1.  I thought if I can get the digitizer replaced by a third party I can bring my phone to Apple and ask them to replace the phone because of the software issues.  I knew that if Apple saw the crack, they might attribute the negligence to the malfunction of the phone and not help me out.  So this is where this crook comes in (mistake #2).  I told him the situation, big mistake #3!! My guess is that he thought that if Apple was going to give me a new phone, I won't need this LCD!!!!  He stole my original LCD and replaced it with a noticably crappy LCD, horrible picture. [continued below]....

.....  I brought it to Apple and the first thing they said was, "was the screen replaced?"  which i answered truthfully and subsequently negated any warranty that I had remaining with Apple.  I came back to confront this scoundrel and we went back and forth and the only thing I remembered him saying over and over was "PROVE IT".  I subsequently called the police and they arrived and did a police report.  The next step for me is to take this crook to court to get my money back and hopefully charge him criminally for fraud and theft.  I am not done with you, you thief!!


This report was posted on Ripoff Report on 09/13/2013 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wireless-Hospital-in-Richardson-/Richardson-Texas-75080/Wireless-Hospital-in-Richardson-Cell-Phone-Repairs-iPhone-SCAM-Stole-My-LCD-and-replace-1084358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

I am a victim too!

AUTHOR: Mayra33 - ()

I couldn't find any other way to contact you. I was ripped off by this guy, which stole my phone. There is any way we can meet or exchange info? What happened with your case?

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#2 Author of original report

Wireless Hospital just changed their phone number online

AUTHOR: Aces - ()

Wireless Hospital of Richardson at 401 N Central Expressway, Ste 700, Richardson TX 75080 just changed their main phone number from 972-238-1331 to 972-824-4292.  

They are still a scam, but now they are trying to hide the phone number that I originally complained about.

 

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#3 Author of original report

Updated Version

AUTHOR: Aces - ()

My iPhone had a crack on the digitizer, but it never affected the functionality of the phone.  One day I had a software issue with the phone where the phone would automatically shut down. It wasn't the first time that it did that, so I was concerned about the longevity of my phone.  And I still had 40 days left on my Apple warranty.  So I made a mistake #1.  I thought if I can get the digitizer replaced by a third party I can bring my phone to Apple and ask them to replace the phone because of the software issues.  I knew that if Apple saw the crack, they might attribute the negligence to the malfunction of the phone and not help me out.  So this is where this crook comes in (mistake #2).  I told him the situation, big mistake #3!! My guess is that he thought that if Apple was going to give me a new phone, I won't need this LCD!!!!  He stole my original LCD and replaced it with a noticeably crappy LCD, horrible picture.  I brought it to Apple and the first thing they said was, "was the screen replaced?", which I answered truthfully and subsequently that negated any warranty that I had remaining with Apple.  I asked Apple why the screen is so blurry, does that have to do with the software. She said no, and said that there is something wrong with my LCD.  Let me make one thing clear.  There was NEVER a problem with my LCD, the graphics were always crystal clear.  What I have now is a blurry screen and it flickers!!  Come on, if you own something that you use every day and all of a sudden something is not right about it, YOU KNOW!!!!  I know that this was NOT my original LCD.  I came back to confront this scoundrel and we went back and forth and the only thing I remembered him saying over and over was "PROVE IT".  I subsequently called the police and they arrived and did a police report.  The next step for me is to take this crook to court to get my money back and hopefully charge him criminally for fraud and theft.  I am not done with you, you thief!!

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#4 UPDATE Employee

wireless hospital : ipad iphone ipod repiar center on 401 n central expy richardson texas blammed for scam for free iphone repair by one specific consumer "Preth Nguyen" for his issue !!

AUTHOR: cellphone repair - ()

wireless hospital : ipad iphone ipod repiar center on 401 n central expy richardson texas blammed for scam for free iphone repair by one specific consumer "Preth Nguyen" for his issue !!

 Nguyen came  on september 12 , he mention that his iphone does not work and even turn on but he don't want to fix it but just needed the screen replaced  in order to take it to apple store to get exchanged on warranty or what so ever . we changed screen and fixed your phone and phone also turned on . we mentioned him about the condition about the phone but he ignored and told us apple will exchange with  another one for free. very next day he came in to store and mentioned that coz apple did covered on warranty coz of crack screen replaced from third party his  planned  did not work out . he wanted to fix the phone for us  by blamming on what we fixed before ,issue was not related and we couldnt make him understand  ,and told him there is no free service we provide .we couldnot handle him and the language he  spoke in the store was bad and volgure so we had to call cops on him .cops asked him to leave the store .so, blamming is not a solution ,why apple did not covered  phone on warranty and why we couldnt make you satisfied.. or why is lcd is not what he is aspecting ? coz of dop or liquid damage or something else . better need to figure out what happend ? anyways we really appreciate  for the business ! we only warranty specified part which we replace and comes with  a manufacture defect warranty on it .we disclose every thing before repair .

 

thank you !

 

Fair judgement is really important 

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