Complaint Review: wizardwands - Panama City Florida
- wizardwands Wizard Wood Wands, PO Box 15044 Panama City, Florida United States of America
- Phone:
- Web: http://www.wizardwands.net
- Category: Credit Card Fraud
wizardwands wizardwands.net; Severitis Items not recieved; no answer to emails; child let down; wizardwands.net are scammers! Panama City, Florida
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Ordered a wand from this company on 9-9-11 recieving a confirmation email from them - invoice number 945616; account number 894660; amount $46.94. On 12-9-11 I sent them an email to ask if they had recieved my daughters customisation image.
I didn't hear from them so I emailed on 1-11-11 to all email addresses stated on the website (and FAQ) to ask if there was a problem.
Heard from them on 6-11-11 to say that they'd moved buildings and to be patient.
I emailed again on 28-11-11 (to all email addresses stated on the website and FAQ) for an update as still hadn't heard anything from them.
I emailed yet again on 7-12-11 practically begging for a response, if nothing else to let me know they'd at least had my emails.
It's now 20-12-11 and I still haven't heard anything, so tried to file a dispute/complaint via Paypal who took the order only to find out that would have needed to be done within 45 days after the payment which made. How conveniant for wizardwands.net!
My daughter has suffered nearly 4 months of disappointment and can honestly say this is the worst service I have ever recieved over the internet.
This report was posted on Ripoff Report on 12/20/2011 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wizardwands/panama-city-florida-32406/wizardwands-wizardwandsnet-severitis-items-not-recieved-no-answer-to-emails-child-let-811764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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