• Report: #784439

Complaint Review: wizardwands.net

  • Submitted: Tue, October 04, 2011
  • Updated: Sun, November 20, 2011

  • Reported By: Mac — McDade Texas United States of America
wizardwands.net
2808 Tracy Lynn Ct. Internet United States of America

wizardwands.net Wizard Wood Wands Misleading, non-delivery, no response to subsequent emails and telephone calls, Internet

*REBUTTAL Owner of company: Wands Delivered

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Ordered two "magic" (Harry Potter Style) children's wands 7/30/2011.  Paid w/ credit card on internet.

Invoice no. 935955; acct. no. 890705 in the amount of $82.35.  Order confirmation came same day. Order status update came same date: 7/30/2011.  

Re-emailed for status report:  8/27/2011--  no reply.

Re-emailed for status report:  9/2/2011-- no reply.

Called telephone no. supplied by our credit card company for status report; left message; not returned.

Our children deserve better service.  

This report was posted on Ripoff Report on 10/04/2011 06:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/wizardwandsnet/internet/wizardwandsnet-Wizard-Wood-Wands-Misleading-non-delivery-no-response-to-subsequent-emai-784439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Wands Delivered

AUTHOR: Magix - (United States of America)

The wands were delivered on 11/1 via usps 2-day mail tracking number: 9101150134711967866477. The package had been returned in the mail 10/17 and had to be reshipped to customer. Thank you.
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