Woodforest National Bank Second Chance Banking for us; Many Chances to rip off the uninformed consumer for them Houston Texas

Banks clear transactions at midnight. That's the way it's done, and has been done for decades.

Woodforest has the convenient 'pending box', and the transactions in it are in there all day, the day before they clear.

Some banks let you make an ATM deposit until 11:00 PM (usually a limit of $100 can post), but most don't have the warning box.

Find out how the banking system works before wasting your time writing wordy whines.

Whatagain, you're spinning conspiracy theories that have absolutely no basis in fact. There is not ONE bank out there that targets customers with low balances. With the hundreds of thousands of accounts, why would they? They don't because it costs them too much money to perform such an idiotic review.

The truth is, this consumer (much like yourself) has really no idea as to the consequences of account mismanagement. Tracking a balance online, instead of a check register, using a debit card for anything, unable to understand account statements, are all a part of it. If you don't understand debit cards (and you probably don't because most people don't), stop using them. If you don't understand a bank statement, find out from the bank. Start keeping a check register. I mean these are all things needing to be done before you even begin using an account.

Most Rip Off Reports on banks listed here are really the fault of the account holder due to their own fiscal mismanagement, for many of the reasons you list as your own problems. Believe me, every bank works the same way and if you have trouble here, you will have trouble everywhere. Take the time you need to learn.

Best of luck to you.

There are those who would criticize the original poster for having run so close to negative and for wanting a day's grace, but I think there is a special circumstance about how Woodforest is actively seeking out and taking advantage of vulnerable people. One of the other respondents wrote out a very nice explanation of how complex the "cut-off', ""pending" and "available" balances can be.

I am one who often finds myself paying overdrafts on small amounts because I have a limited income and I fell for the Woodforest marketing that is aimed at WalMart customers. I don't understand the mix of available/pending that Woodforest uses. It is not straightforward. My other bank is easy: it says "pending" on a charge-out and if I can grab it with an online transfer before midnight, I don't face the overdraft. But it counts the money as not available right away, so I know. Yet I have seen money marked "available" in my Woodforest acconht and when I knew the amount was not right, I went to the counter and questioned, and they told me the opposite of "available". I showed them the slip from the ATM and they said it meant the OPPOSITE.

No educated person would tolerate the way they spoke to me. They clearly are seeking out the less articulate, more malleable personalities.

I am college educated. I know that if I try to take money out with my other debit cards on my other banks, if there is no positive balance but there is a "pending" debit, my other banks do NOT allow the transaction. And they match the cutoff for both debit and credit so that you can catch an overdraft in time to avoid a charge. But I found that Woodforest's debit system uses the word "available" the way my other bank uses "pending" and seems to have no predictable pattern.

When I saw how confusing they were, I stopped planning to use my Woodforest account and because of their incredibly obnoxious double-speak I demanded to speak with the manager and closed it out.

They still are sending me reports as if it is open. They can see for themselves that I never even had checks printed for it and only used it a few times with the debit card. They now have the debit card. And now I am worried about them not closing it.

I do not understand the details of bank accounting, but I do understand that the same kinds of transactions at my other banks have never led to the level of confusion I experienced at Woodforest. I understand my other bank statements. I do not understand my Woodforest statement.

There are those who would criticize the original poster for having run so close to negative and for wanting a day's grace, but I think there is a special circumstance about how Woodforest is actively seeking out and taking advantage of vulnerable people. One of the other respondents wrote out a very nice explanation of how complex the "cut-off', ""pending" and "available" balances can be.

I am one who often finds myself paying overdrafts on small amounts because I have a limited income and I fell for the Woodforest marketing that is aimed at WalMart customers. I don't understand the mix of available/pending that Woodforest uses. It is not straightforward. My other bank is easy: it says "pending" on a charge-out and if I can grab it with an online transfer before midnight, I don't face the overdraft. But it counts the money as not available right away, so I know. Yet I have seen money marked "available" in my Woodforest acconht and when I knew the amount was not right, I went to the counter and questioned, and they told me the opposite of "available". I showed them the slip from the ATM and they said it meant the OPPOSITE.

No educated person would tolerate the way they spoke to me. They clearly are seeking out the less articulate, more malleable personalities.

I am college educated. I know that if I try to take money out with my other debit cards on my other banks, if there is no positive balance but there is a "pending" debit, my other banks do NOT allow the transaction. And they match the cutoff for both debit and credit so that you can catch an overdraft in time to avoid a charge. But I found that Woodforest's debit system uses the word "available" the way my other bank uses "pending" and seems to have no predictable pattern.

When I saw how confusing they were, I stopped planning to use my Woodforest account and because of their incredibly obnoxious double-speak I demanded to speak with the manager and closed it out.

They still are sending me reports as if it is open. They can see for themselves that I never even had checks printed for it and only used it a few times with the debit card. They now have the debit card. And now I am worried about them not closing it.

I do not understand the details of bank accounting, but I do understand that the same kinds of transactions at my other banks have never led to the level of confusion I experienced at Woodforest. I understand my other bank statements. I do not understand my Woodforest statement.

There are those who would criticize the original poster for having run so close to negative and for wanting a day's grace, but I think there is a special circumstance about how Woodforest is actively seeking out and taking advantage of vulnerable people. One of the other respondents wrote out a very nice explanation of how complex the "cut-off', ""pending" and "available" balances can be.

I am one who often finds myself paying overdrafts on small amounts because I have a limited income and I fell for the Woodforest marketing that is aimed at WalMart customers. I don't understand the mix of available/pending that Woodforest uses. It is not straightforward. My other bank is easy: it says "pending" on a charge-out and if I can grab it with an online transfer before midnight, I don't face the overdraft. But it counts the money as not available right away, so I know. Yet I have seen money marked "available" in my Woodforest acconht and when I knew the amount was not right, I went to the counter and questioned, and they told me the opposite of "available". I showed them the slip from the ATM and they said it meant the OPPOSITE.

No educated person would tolerate the way they spoke to me. They clearly are seeking out the less articulate, more malleable personalities.

I am college educated. I know that if I try to take money out with my other debit cards on my other banks, if there is no positive balance but there is a "pending" debit, my other banks do NOT allow the transaction. And they match the cutoff for both debit and credit so that you can catch an overdraft in time to avoid a charge. But I found that Woodforest's debit system uses the word "available" the way my other bank uses "pending" and seems to have no predictable pattern.

When I saw how confusing they were, I stopped planning to use my Woodforest account and because of their incredibly obnoxious double-speak I demanded to speak with the manager and closed it out.

They still are sending me reports as if it is open. They can see for themselves that I never even had checks printed for it and only used it a few times with the debit card. They now have the debit card. And now I am worried about them not closing it.

I do not understand the details of bank accounting, but I do understand that the same kinds of transactions at my other banks have never led to the level of confusion I experienced at Woodforest. I understand my other bank statements. I do not understand my Woodforest statement.

There are those who would criticize the original poster for having run so close to negative and for wanting a day's grace, but I think there is a special circumstance about how Woodforest is actively seeking out and taking advantage of vulnerable people. One of the other respondents wrote out a very nice explanation of how complex the "cut-off', ""pending" and "available" balances can be.

I am one who often finds myself paying overdrafts on small amounts because I have a limited income and I fell for the Woodforest marketing that is aimed at WalMart customers. I don't understand the mix of available/pending that Woodforest uses. It is not straightforward. My other bank is easy: it says "pending" on a charge-out and if I can grab it with an online transfer before midnight, I don't face the overdraft. But it counts the money as not available right away, so I know. Yet I have seen money marked "available" in my Woodforest acconht and when I knew the amount was not right, I went to the counter and questioned, and they told me the opposite of "available". I showed them the slip from the ATM and they said it meant the OPPOSITE.

No educated person would tolerate the way they spoke to me. They clearly are seeking out the less articulate, more malleable personalities.

I am college educated. I know that if I try to take money out with my other debit cards on my other banks, if there is no positive balance but there is a "pending" debit, my other banks do NOT allow the transaction. And they match the cutoff for both debit and credit so that you can catch an overdraft in time to avoid a charge. But I found that Woodforest's debit system uses the word "available" the way my other bank uses "pending" and seems to have no predictable pattern.

When I saw how confusing they were, I stopped planning to use my Woodforest account and because of their incredibly obnoxious double-speak I demanded to speak with the manager and closed it out.

They still are sending me reports as if it is open. They can see for themselves that I never even had checks printed for it and only used it a few times with the debit card. They now have the debit card. And now I am worried about them not closing it.

I do not understand the details of bank accounting, but I do understand that the same kinds of transactions at my other banks have never led to the level of confusion I experienced at Woodforest. I understand my other bank statements. I do not understand my Woodforest statement.

With this post>>>>>>

"Responsible Consumer
Chester, Virginia
U.S.A.
Really....

Being in the banking industry for several years, I've heard and seen this just too many times... The bottom line is WRITE YOUR STUFF DOWN! Face the music, you spent money you didn't have.. Pay the consenquences... You play with fire and you might get burned... Then like the typical overdrafter.. you want fees refuned! Didn't you learn in your past... The reason you are paying a 8.00 service fee is because you have a 'second chance account'.. Meaning you have burned another bank in the past and yes, did the exact same thing... I mean, hello..... don't you learn.. No bank would even open up another account for you so be greatful that you got a bank that would... I bet the customer service folks just laughed at you when you asked for a refund.. I would.. My response would have been, 'hummm, you have done this in the past and you still didn't learn... be lucky we don't just close your acount....'
Typical ohhhh sooo typical...
Overdrafts happen.. Just keep up with YOUR stuff...."


Consider yourself lucky they even took a chance with you. Though I dont agree with crappy customer service......I also dont agree with people who cant seem to learn

With this post>>>>>>

"Responsible Consumer
Chester, Virginia
U.S.A.
Really....

Being in the banking industry for several years, I've heard and seen this just too many times... The bottom line is WRITE YOUR STUFF DOWN! Face the music, you spent money you didn't have.. Pay the consenquences... You play with fire and you might get burned... Then like the typical overdrafter.. you want fees refuned! Didn't you learn in your past... The reason you are paying a 8.00 service fee is because you have a 'second chance account'.. Meaning you have burned another bank in the past and yes, did the exact same thing... I mean, hello..... don't you learn.. No bank would even open up another account for you so be greatful that you got a bank that would... I bet the customer service folks just laughed at you when you asked for a refund.. I would.. My response would have been, 'hummm, you have done this in the past and you still didn't learn... be lucky we don't just close your acount....'
Typical ohhhh sooo typical...
Overdrafts happen.. Just keep up with YOUR stuff...."


Consider yourself lucky they even took a chance with you. Though I dont agree with crappy customer service......I also dont agree with people who cant seem to learn

With this post>>>>>>

"Responsible Consumer
Chester, Virginia
U.S.A.
Really....

Being in the banking industry for several years, I've heard and seen this just too many times... The bottom line is WRITE YOUR STUFF DOWN! Face the music, you spent money you didn't have.. Pay the consenquences... You play with fire and you might get burned... Then like the typical overdrafter.. you want fees refuned! Didn't you learn in your past... The reason you are paying a 8.00 service fee is because you have a 'second chance account'.. Meaning you have burned another bank in the past and yes, did the exact same thing... I mean, hello..... don't you learn.. No bank would even open up another account for you so be greatful that you got a bank that would... I bet the customer service folks just laughed at you when you asked for a refund.. I would.. My response would have been, 'hummm, you have done this in the past and you still didn't learn... be lucky we don't just close your acount....'
Typical ohhhh sooo typical...
Overdrafts happen.. Just keep up with YOUR stuff...."


Consider yourself lucky they even took a chance with you. Though I dont agree with crappy customer service......I also dont agree with people who cant seem to learn

With this post>>>>>>

"Responsible Consumer
Chester, Virginia
U.S.A.
Really....

Being in the banking industry for several years, I've heard and seen this just too many times... The bottom line is WRITE YOUR STUFF DOWN! Face the music, you spent money you didn't have.. Pay the consenquences... You play with fire and you might get burned... Then like the typical overdrafter.. you want fees refuned! Didn't you learn in your past... The reason you are paying a 8.00 service fee is because you have a 'second chance account'.. Meaning you have burned another bank in the past and yes, did the exact same thing... I mean, hello..... don't you learn.. No bank would even open up another account for you so be greatful that you got a bank that would... I bet the customer service folks just laughed at you when you asked for a refund.. I would.. My response would have been, 'hummm, you have done this in the past and you still didn't learn... be lucky we don't just close your acount....'
Typical ohhhh sooo typical...
Overdrafts happen.. Just keep up with YOUR stuff...."


Consider yourself lucky they even took a chance with you. Though I dont agree with crappy customer service......I also dont agree with people who cant seem to learn

Being in the banking industry for several years, I've heard and seen this just too many times... The bottom line is WRITE YOUR STUFF DOWN! Face the music, you spent money you didn't have.. Pay the consenquences... You play with fire and you might get burned... Then like the typical overdrafter.. you want fees refuned! Didn't you learn in your past... The reason you are paying a 8.00 service fee is because you have a "second chance account".. Meaning you have burned another bank in the past and yes, did the exact same thing... I mean, hello..... don't you learn.. No bank would even open up another account for you so be greatful that you got a bank that would... I bet the customer service folks just laughed at you when you asked for a refund.. I would.. My response would have been, "hummm, you have done this in the past and you still didn't learn... be lucky we don't just close your acount...."
Typical ohhhh sooo typical...
Overdrafts happen.. Just keep up with YOUR stuff....

In response to your posting, Woodforest National Bank is a good bank. They have programs set up for their customers to help them every step of the way. They are a customer service based company and they do more for their customers than other banks would. For one, for customers who have been in trouble with other banks, they offer Second Chance Checking. Typically customers who are in trouble with other banks already don't know how to manage an account and the employees are there to assist those customers who need it. They pay a small set-up fee to start the account and a monthly service charge which once they pay off whatever bank they owe, they can move into a free checking account. For those customers who claim that Woodforest rips them off, here's the real deal. If you don't have the money in the bank and a check or a charge attempts to go through, we return it or pay it. If we return it, you are charged a NSF fee and if out of the goodness of their hearts they pay it, you are charged an overdraft fee. Rule #1, don't spend it if you know that you don't have it! You are provided the tools to get you started and all you need to do is utilize them. You cannot depend on the online banking balance, atm balance, or what the teller says that you have available. Only you, the customer who knows when you swiped your card or wrote that check, know how much is in your account because you are supposed to be keeping that information in a register! For more information how to keep track of your account, go to www.woodforest.com and click on Banking GPS. It will teach you more than you could ever imagine.

In response to your posting, Woodforest National Bank is a good bank. They have programs set up for their customers to help them every step of the way. They are a customer service based company and they do more for their customers than other banks would. For one, for customers who have been in trouble with other banks, they offer Second Chance Checking. Typically customers who are in trouble with other banks already don't know how to manage an account and the employees are there to assist those customers who need it. They pay a small set-up fee to start the account and a monthly service charge which once they pay off whatever bank they owe, they can move into a free checking account. For those customers who claim that Woodforest rips them off, here's the real deal. If you don't have the money in the bank and a check or a charge attempts to go through, we return it or pay it. If we return it, you are charged a NSF fee and if out of the goodness of their hearts they pay it, you are charged an overdraft fee. Rule #1, don't spend it if you know that you don't have it! You are provided the tools to get you started and all you need to do is utilize them. You cannot depend on the online banking balance, atm balance, or what the teller says that you have available. Only you, the customer who knows when you swiped your card or wrote that check, know how much is in your account because you are supposed to be keeping that information in a register! For more information how to keep track of your account, go to www.woodforest.com and click on Banking GPS. It will teach you more than you could ever imagine.

In response to your posting, Woodforest National Bank is a good bank. They have programs set up for their customers to help them every step of the way. They are a customer service based company and they do more for their customers than other banks would. For one, for customers who have been in trouble with other banks, they offer Second Chance Checking. Typically customers who are in trouble with other banks already don't know how to manage an account and the employees are there to assist those customers who need it. They pay a small set-up fee to start the account and a monthly service charge which once they pay off whatever bank they owe, they can move into a free checking account. For those customers who claim that Woodforest rips them off, here's the real deal. If you don't have the money in the bank and a check or a charge attempts to go through, we return it or pay it. If we return it, you are charged a NSF fee and if out of the goodness of their hearts they pay it, you are charged an overdraft fee. Rule #1, don't spend it if you know that you don't have it! You are provided the tools to get you started and all you need to do is utilize them. You cannot depend on the online banking balance, atm balance, or what the teller says that you have available. Only you, the customer who knows when you swiped your card or wrote that check, know how much is in your account because you are supposed to be keeping that information in a register! For more information how to keep track of your account, go to www.woodforest.com and click on Banking GPS. It will teach you more than you could ever imagine.

In response to your posting, Woodforest National Bank is a good bank. They have programs set up for their customers to help them every step of the way. They are a customer service based company and they do more for their customers than other banks would. For one, for customers who have been in trouble with other banks, they offer Second Chance Checking. Typically customers who are in trouble with other banks already don't know how to manage an account and the employees are there to assist those customers who need it. They pay a small set-up fee to start the account and a monthly service charge which once they pay off whatever bank they owe, they can move into a free checking account. For those customers who claim that Woodforest rips them off, here's the real deal. If you don't have the money in the bank and a check or a charge attempts to go through, we return it or pay it. If we return it, you are charged a NSF fee and if out of the goodness of their hearts they pay it, you are charged an overdraft fee. Rule #1, don't spend it if you know that you don't have it! You are provided the tools to get you started and all you need to do is utilize them. You cannot depend on the online banking balance, atm balance, or what the teller says that you have available. Only you, the customer who knows when you swiped your card or wrote that check, know how much is in your account because you are supposed to be keeping that information in a register! For more information how to keep track of your account, go to www.woodforest.com and click on Banking GPS. It will teach you more than you could ever imagine.

While now retired I love to surf the internet and read. I came upon the rip-off report and was astonished at some of the things I read and also at the lack of consideration by many people; however, in reading your post I was alarmed and concerned to see your situation and began to do a lot of research. I to do not understand how a transaction that showed as "pending" could process after a financial institutions cutoff time. So I began to research and here is what I found.

Financial institutions across the country all have what they call cutoff times, or a set time during the day that no more transactions can be taken for processing on that particular date. For example if a banks cutoff time is 3:00 and the bank is open until 5:00 regardless of the date on the calendar if a transaction is not presented to be processed before 3:00 it will not be posted to the statement or ledger balance for an account on that day it would post/clear the following business day.

This sent me on yet another hunt. How could this work? That means if I take cash to the bank at 4:00 I can't use it until after 3:00 the following day? Fortunately that is not the case the banks have allowed us as consumers to have an available balance and a ledger balance. The ledger balance is the balance that is on our statement or the actual physical balance in an account, and the available is calculated by the ledger + or - any pending transactions that we may have done using our debit cards and such. I equate this to if I had 100.00 in my pocket and I know that I owe $50.00 for my electric bill. I have $50.00 available. The $100.00 is still in my pocket/account (Ledger balance) but $50.00 is spoken for/pending (Debit card transaction) leaving me with $50.00 to do as I please with (Available balance). So understanding this if I was to go to the bank at 4:00 and make a deposit after the 3:00 cutoff, the bank will increase my available balance. Only when the actual paper deposit slip is received by the banks processing department and submitted to the Federal Reserve for processing will my ledger balance be increased.

This made me ask what is it that determines one banks cutoff vs. another. Well the answer was far simpler than I ever imagined. The bank has to have time to process all the work that was received that day in order to have updated balances in the morning and also to satisfy the Federal Reserve cutoff time to process work. The more work received for processing the longer it takes. Some banks even have the work picked up by courier and delivered to a processing center.

While all this was very interesting it still did not answer the question of why did your banks online system not show the transaction as cleared rather than pending after their cutoff. The answer to that question was also surprisingly simple. Banks have no way of knowing before processing is completed what debit card transactions will or will not post/clear that night.

There are many different variables which control the speed of which a debit card transaction is processed. Signature based transactions (card ran as credit) take a bit longer to clear/post, while debit transactions (pin number used) actually clear or post quicker. Both types show as pending almost immediately. I would suggest using your card as credit to lengthen the amount of days that you may be able to notice a bookkeeping error in your records. Also the bank nor the consumer has any way of knowing when a merchant will close the batch on their credit card machine and send the transaction to processing at their (the merchants) bank, or for that matter what the cutoff time for the bank the merchant uses is.

Long story short it seems that your bank begins it processing at 8pm CST and during that processing time which could be several hours there is no way for them to update your balance online until processing is complete.

As to the research that I did you may be best off by sticking with this bank. First thing I noticed was the hours that you listed. You state that your local branch closes at 9pm. Wow! My bank closes at 5pm. As far as the ATM goes, I to make deposits at ATMs and it seems that they all have their own cutoff time and I have not seen any of them past 6pm. (not to say that they do not exist), but even if you were able to go to a Woodforest ATM and make a deposit, at the time of night that you noticed the error it would have been to late as ATM deposits only effect your available balance. Banks can only charge an overdraft fee if your ledger balance goes negative. The cutoff time is not designed to protect banks it is simply to make sure that work is not sent late to the Federal Reserve Bank (the banks bank) for processing. It seems that Woodforest starts it processing at 8pm CST and that it takes some fair amount of time which from what I can tell is much faster than my bank because they apparently have to start at 5pm to get done by morning. During that time the debit card transaction that you saw was processed, and online banking was forced to show it as pending as Woodforest has no way of knowing when that pending transaction will clear for the reasons stated in the paragraph before.

As for their customer service, not being a customer of Woodforest I cannot say or rate them; however, I found it very interesting how much people were willing to pay for "customer service". I will say though I did research the banks that you mentioned, and in Virginia the cutoff time at Bank of America is 5pm Monday-Thursday and 6pm on Friday. (Could not get anyone at Bank of America to explain why they couldn't offer the later cutoff all week but that is neither here nor there) and at 10 minutes till 10 Wachovia's ATMs would only been able to affect your available balance because their cutoff time at the latest are 7pm. As discussed in earlier paragraphs overdrafts are charged on the ledger balance rather than the available balance.

As for an alternative if you are not happy with Woodforest you could go to the prepaid card but you would be paying dearly for it. You stated that you pay roughly $8 a month to bank with Woodforest. In comparison that is actually a very good deal. Looking at prepaid service offered at Wal-Mart (Green Dot Cards / Visa pre-paid) you would be paying much more. Assuming that you are paid biweekly and that the card is purchased and loaded at Wal-Mart you would pay $3.00 to cash your check that's $78.00 a year, then pay up to $4.95 to put the balance on the card, an additional $128.70, totaling $206.70 or $17.23 a month. If you are paying $8 dollars a month, then you are saving over $110.00 dollars a year just by staying at the bank. Now we can also assume that you have direct deposit and would avoid all the check cashing and loading fees; however, straight from the green dot website fee schedule available at

http://www.accountnowvisa.com/services/pop_comparepricing.aspx

These are the amount you would pay for their two programs Premium and Classic

Card Account Activity
Premium Classic
U.S. Purchases FREE Signature: FREE
PIN: $1

International Purchases FREE $1
Monthly Maintenance $9.95 $4.95

Card Activation $0 with Direct Deposit
($9.95 otherwise)
U.S. ATM Transactions $2
ATM Balance Inquiry $1

Other:
ATM Transactions: ATM owners may charge additional fees. International ATM transactions: $4.95. Online Monthly Statement: Free. Paper Monthly Statement: $2.95. Live Agent Call: $2 (1 free/month). Non-Monetary Transaction via IVR: up to $0.50. Bank Teller Cash Advance: $4.95. Express delivery charge: $40. Emergency wire fee: $20. Bill Pay Stop Payment $20. Card Fulfillment: $10. Non-Online Bill Pay Check Processing including but not limited to debit transactions using direct deposit number such as paper checks, ACH debits, check by-phone or pre-authorized payments: $5. Special research and documentation fee (may include authorization hold removal, card account verification, card account balancing, false claims, etc): Up to $50. Currency conversion: 2.95% of transaction amount after conversion. If you decide to close your card account and request a check to bring your balance to zero, a $15.95 check fee will be applied.

Taking a closer look the best that you could possibly come out with using a prepaid card is a fee that is roughly 24 more dollars a year than what you are paying with Woodforest, and make sure that you do not call or go to an atm to check your balance or you will be docked.

Looking at your situation I think the best advice I would offer is just to make absolutely sure you are keeping up with the balance in your account. Debit and Credit transactions done with a bank card typically take a couple of days to hit your ledger balance, check your online banking more often and keep an up to date running total in your checkbook ledger. The bank cannot keep up with your balance for you, the information that the bank can provide is only as valid as the information that merchants tell them. Pending transactions often post for a different amount than what they show as pending, and that is the fault of the merchant for preauthorizing a different amount than what the purchase is made for, which sometimes cannot be avoided. It sounds to me that the bank employees that you spoke with as well as us as consumers could do with a bit of education as to the finer details of banking. It was no easy way for me to spend the past two days researching, but all I found for you was that the clock ticks every day and there has to be some point in which a bank has to start processing. Be glad that you seem to be at the bank with the latest cutoff times, and see if you could possibly get a savings account and have it cover you in the event of an overdraft, that is what my wife does.