Complaint Review: Woodforest National Bank - The Woodlands Texas
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- Author Confirmed
- Woodforest National Bank P.O.Box 7889 The Woodlands, Texas USA
- Phone: 832-375-2000
- Web: www.woodforest.com
- Category: Financial Services
Woodforest National Bank Supervisor told me she was going to hang up on me The Woodlands Texas
*Author of original report: Still Waiting!!!
*Author of original report: Preying on the less fortunate and victims of ID Theft
*UPDATE Employee: Woodforest Customer Service
*UPDATE Employee: Woodforest Customer Service
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I went to open a checking account when i found out that there was a negative
checking account through Woodforest National Bank being reported on my
consumers report. I took the proper steps in Having this removed and sent in
requested documents plus more. I ended up talking to one of their supervisors
who tried to talk in a blaming type of tone and requested more documents. I was
unable to obtain the requested documents so i called to find out what would be
my next step in having this fraudulent account removed. I was put back with the
same supervisor who disrespectfully told me that it's Friday and she was not
going to have a bad day dealing with me. So when i started to state my rights for
obtaining the information she claimed to be accurate she told me she was going
to hang up on me and while i continued to make reference to the FTC she rudely
hung the phone up without any remorse.
This report was posted on Ripoff Report on 03/22/2015 10:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/woodforest-national-bank/the-woodlands-texas-77387-7889/woodforest-national-bank-supervisor-told-me-she-was-going-to-hang-up-on-me-the-woodlands-1217492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Still Waiting!!!
AUTHOR: - ()
SUBMITTED: Sunday, June 21, 2015
I've been waiting on an update from Woodforest National Bank since forever now. I feel as though they don't care about me they just want my hardworking money.
#3 Author of original report
Preying on the less fortunate and victims of ID Theft
AUTHOR: - ()
SUBMITTED: Sunday, June 21, 2015
I have been dealing with this company(disputing fraudulent information) since April 2014. I have reached out to the Board of Directors, Chairman, Supervisors and other good for nothing representatives. For some reason they all keep telling me they are going to look into the situation personally to handle my problem.
It took a whole year before I received the paperwork/documents related to the account. I think they took the items I sent them to verify my identity and tried to copy my signature that she told me matches which it doesn't! I feel like they are going to give me their asses to kiss and hurt me financially because I can't get any bank accounts not even a credit union account.
I know they not researching the situation because with her short temper I know if they came to her telling her that I was filing a report against her she would be blowing my phone up just to give me a piece of her mind. Woodforest National Bank are criminials stealing from hardworking Americans just to fund their own pockets. I wouldn't recommend them to anyone not even my worst enemy.
#2 UPDATE Employee
Woodforest Customer Service
AUTHOR: Woodforest Customer Service - (USA)
SUBMITTED: Wednesday, April 29, 2015
We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to CustomerAdvocacy@woodforest.com, we will get in touch with you.
#1 UPDATE Employee
Woodforest Customer Service
AUTHOR: Woodforest Customer Service - (USA)
SUBMITTED: Wednesday, April 29, 2015
We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to CustomerAdvocacy@woodforest.com, we will get in touch with you.
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