• Report: #1160579

Complaint Review: WOW Cable

  • Submitted: Tue, July 08, 2014
  • Updated: Tue, July 08, 2014

  • Reported By: Smithgold — Montgomery Alabama
WOW Cable
770 N. Eastern Boulevard Montgomery, Select State/Province USA

WOW Cable WOWAY WOW cable has to be the worst cable and internet experience in my career. Not one of their published numbers---numbers for bills, installation, tech support, or service---picks up in less than 50 minutes, day or night. Their service is sold with a modem Montgomery Montgomery, Al

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

WOW cable has to be the worst cable and internet experience in my career.  Not one of their published numbers---numbers for bills, installation, tech support, or service---picks up in less than 50 minutes, day or night. Their service is sold with a modem But, there is no router in Wow's inventory that can take the signal from the modem and broadcast to the rest of a room-- no less to the rest of a house. There is no router--according to WOW senior techs-- that is available, anywhere in this area. Nonetheless, that's all that WOW offers. Worthless, is too generous. It's as close to a fraud as I've ever seen. When I asked Cory of Columbus at the call center to forward the information regarding the router and the inability to reach a WOW person anytime of the day or night without hold times that exceed reason, he said --that's the way it is. Cory seemed unwilling to tell me affirmatively if my sixty day warranty off satisfaction would be honored.  Cory's obduracy morphed into what the French call a dialogue of the deaf. Finally, he relented.  if I returned the rest of the equipment to Wow before the end of the month, the guarantee would be honored. We will see. Now, I am looking at a 270 dollar fee for services never rendered, incompletely rendered, in exchange for frightening--Twilight Zone  "conversations"  with Wow reps and techs. I don't know how WOW expects to stay in business.


This report was posted on Ripoff Report on 07/08/2014 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/WOW-Cable/Montgomery-Select-StateProvince-36117/WOW-Cable-WOWAY-WOW-cable-has-to-be-the-worst-cable-and-internet-experience-in-my-career-1160579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WOW Cable

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X