- Report: #1085365
Report - Rebuttal - Arbitrate
Complaint Review: Wrist-Band
Wrist-Band1002 Gemini St. Suite 105 Houston, Texas USA
Wrist-Band WBPromotions, www.wrist-band.com Tried to charge me for canceling order then sent order anyway. Their website changed my customization. Houston Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I placed an order for a customized wrist band with images. Everything showed correctly before I paid for my order. As soon as I paid my order changed to saying I had chosen no images. As soon as I saw this I immediately emailed the company. When I was looking for the e-mail address I noticed that their descriptions were misleading. I ordered a band with 1 color on the outside and 1 color on the inside. I assumed that the back phrase would have been printed on the opposite color but in the FAQ they note this is not the case. The back means the back 50% of the band. This would not work for me at all so I emailed the company that since they had messed up my order and been misleading I wanted to cancel my order. This was all 8 minutes from placing my order.
Then I called the company and talked to a lady. She tried to tell me I would have to pay a $10 cancellation fee. Ripoff #1! I told her it was the companys fault. She then tried to tell me that she would make a note on my order and hold it. I was supposed to make another order (just trusting the company's website to not change my order again i guess) and pay for it then call them back and they would give me a credit. Ripoff#2. I did not do that. I never got a response to my 2 e-mails either.
Then I get an email saying my order has shipped. So I emailed again saying that I had canceled my order and nothing should be shipping to me. This is the unprofessional and misspelled response I got:
This report was posted on Ripoff Report on 09/17/2013 09:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wrist-Band/Houston-Texas-77058/Wrist-Band-WBPromotions-wwwwrist-bandcom-Tried-to-charge-me-for-canceling-order-then-s-1085365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.