• Report: #915917

Complaint Review: wrist-bands.com

  • Submitted: Sun, July 22, 2012
  • Updated: Tue, January 22, 2013

  • Reported By: pauly713 — Illinois United States of America
wrist-bands.com
1303 El Camino Village Dr. Houston, Texas United States of America

wrist-bands.com Placed order never got the order and poor customer service Houston, Texas

*Author of original report: Wrist-band.com update

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I placed my order the first week of July and got a tracking number on the 6th of July and on the 7th it left Houston Tx. So i thought cool its on its way, well its the 23rd of July and no package. I have called this company over 6 times and get 6 different answers and the final call they told since it shows that "they shipped it" they cant do anything about it. The customer service was soooo bad and I couldnt understand them most of the time. I have looked at different reports about this company and i keep seeing this Jason guy pop up and say " our company is 100% to making our customers happy and satisfied" or something like that and he says ask for him when calling. Well i did ask for him and everytime hes unavailable and to leave my number and email so he can get back to me, still no reply. I have checked with the usps and they said they dont have my order. So where is it then? I also forgot wrist-band.com told me that i can order another wristband and get 5% off, so I told this indian lady that why would i buy another product from you after i didnt receive the first one lol. This proving this is not a real customer service its people who want to take your money and tell you your stupid. I will not be ordering from this so called company again and warn anyone to stay away its all a scam.

This report was posted on Ripoff Report on 07/22/2012 11:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/wrist-bandscom/Houston-Texas-77058/wrist-bandscom-Placed-order-never-got-the-order-and-poor-customer-service-Houston-Texas-915917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Wrist-band.com update

AUTHOR: pauly713 - (United States of America)

Well After ordering my wristband in July, i finally recieved it in November. Even though i got my order late i still say this so called company is a joke and warn everybody to stay away from it. Worst customer service i have ever encountered.
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