• Report: #564484

Complaint Review: www.AmericanSafetyCouncil.com

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  • Submitted: Thu, February 04, 2010
  • Updated: Fri, March 02, 2012

  • Reported By: Nida Ali — Middletown New York United States of America
www.AmericanSafetyCouncil.com
3415 State Route 11 Malone, New York United States of America

AmericanSafetyCouncil.com - American Safety Council Defensive driving school. wRip of First they say no quiz they charge you if you didn't pass with 2 try they want to charge you the full amount again otherwise you lose your money for nothing. Malone, New York

*General Comment: Explain properly please

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When Sign up it says on their advertise that there is no final exam or quiz but the course was full with quizes there is like 5 or 6 diffrent if you fail twice you lose your money then you have to pay the whole amount again to retake the quiz custoimer service i would say the worst i ever deal in my entire life plus course is alot more then 6 hours.

This report was posted on Ripoff Report on 02/04/2010 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwAmericanSafetyCouncilcom/Malone-New-York-12953/AmericanSafetyCouncilcom-American-Safety-Council-Defensive-driving-school-wRip-of-Fir-564484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Explain properly please

AUTHOR: Robert m - (U.S.A.)

If you're going to complain about a company, please do it with more information instead of a long winded nonsensical paragraph.

To clear things up, the course is 6 hours. If you walk away from the computer, shut down your computer without closing out of the course the time WILL continue to move on. I've taken this course before and was done in 6 hours and 10 minutes. The course now has quizzes because the state of New York decided to add them into the course. Yes, the course HAD no quizzes but that changed at the beginning of this year. If you need to blame someone, blame the NYC DMV. Now, as far as failing, you are referring to the Keystroke Authentication which I will admit is very tricky to master. You have to type in a phrase that only you know how to type but the system wants you to type it at the same speed and rhythm. For those of you who can't type, don't bother. Otherwise it's fairly easy to get through it all. If you happen to get locked out more than two times you have to re-register for the course but you DO NOT have to pay. They will allow you to take it for free if that happens.

I admit I had a few small issues but the company, customer service and supervisor were very kind.
Beware of fools who can't properly complain!
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