• Report: #901228

Complaint Review: www.Brokenprinter.com

  • Submitted: Fri, June 22, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: Antheon Tech. — New Jersey United States of America
www.Brokenprinter.com
27178 Belanger St Roseville, Michigan United States of America

Brokenprinter.com , michiganprinterrepair.com Sent defective product and would not return numerous phone calls and emails Roseville, Michigan

*Consumer Comment: Consumer Feedback brokenprinter.com

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I ordered a part for an HP printer from www.brokenprinter.com. Shipping was fast and pricing was reasonable. However, after one week the part failed. I immediately called their web posted phone

number and got voicemail. I left a detailed message with my cell phone to contact me. Two days later and no return call. Then called again and still got voicemail and left another message. I also went onto their website and filled out the contact form. After three weeks and more calls, voicemails and emails I have yet to receive any contact back nor do they pick up the phone. If this is a representation of the way they do business, I highly recommend that you do not purchase products or service from any of these web addresses.


This report was posted on Ripoff Report on 06/22/2012 06:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwBrokenprintercom/Roseville-Michigan-48066/Brokenprintercom-michiganprinterrepaircom-Sent-defective-product-and-would-not-return-901228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Consumer Feedback brokenprinter.com

AUTHOR: Matt C - (United States of America)

I am a new customer of brokenprinter.com and found their service, and communications to be exemplary.  I had several questions concerning different printers, my questions were answered quickly, and even after business hours, I might add.

Shipping was prompt, and the printer arrived undamaged and as advertised.  My experience with brokenprinter.com was very positive and I will not hesitate using them again.
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