- Report: #832757
Report - Rebuttal - Arbitrate
Complaint Review: www.Infofree.com
www.Infofree.com1300 S El Camino Real Suite #380 San Mateo, CA 944 Internet United States of America
www.Infofree.com Charged for No Service Internet
*UPDATE Employee: Terms and Conditions
*Author of original report: Infofree.com
*UPDATE Employee: infofree.com
*Author of original report: InfoFree.com
*UPDATE Employee: Help me correct this issue
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gave misleading information.
When I realized after 10 minutes I didn't want their service I tried to call
them, NO ONE ANSWERED.
I called 4 times NO ONE ANSWERED. I finally got a costumer service rep, who
I stated what I did. He then instructed me that I should close my account.
Which I did immediately.
I then asked for a refund which he REFUSED to give me. He stated I have used
the system; however the system that was provided wasn't what I wanted, which I
had told him hours after purchasing the bad service. He is charging me $49.99
for one hour of service which is supposed to be for the month.
If you wish to run an ethical business you should refund money to people you
did not provide a service for. I feel this company is not reputable and will
compensate of others the same way.
This report was posted on Ripoff Report on 02/02/2012 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwInfofreecom/internet/wwwInfofreecom-Charged-for-No-Service-Internet-832757. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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