• Report: #579947

Complaint Review: www.Intelius.com

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  • Submitted: Thu, March 11, 2010
  • Updated: Sat, October 01, 2011

  • Reported By: Darrin dragna — Pomona California U.S.A.
www.Intelius.com
No adress Internet United States of America

Intelius.com Back ground search, name search DO NOT PROVIDE THEM YOUR CC OR ATM INFO, THEY WILL BILL YOU 20.00 MONTHLY AND WILL NOR CREDIT YOU BACK. BEWARE!!!, Internet

*Consumer Suggestion: How to get your money back from Intelius

*Consumer Comment: Good Luck charging My Card the 19.95

*UPDATE Employee: Intelius Subscription

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####BEWARE, 1.95 FOR A REVERSE SEARCH IS REASONABLE, BUT A MONTH LATER YOUR IN FOR IT FOR CHARGES EVERY MONTH FOR 20.00, AND YOU CANT CANCLE THEM UNLESS YOU WRITE IN OR PAY YOUR BANK A FEE TO ORDER A STOP PAYMENT. DO NOT TRY THEM OR UTILIZE THEIR SERVICES, THEY ARE CROOKS AND NOT TO BE TRUSTED....


This report was posted on Ripoff Report on 03/11/2010 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwInteliuscom/internet/Inteliuscom-Back-ground-search-name-search-DO-NOT-PROVIDE-THEM-YOUR-CC-OR-ATM-INFO-THEY-579947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

How to get your money back from Intelius

AUTHOR: Tagurit - (USA)

Yes I see the fake response from Intelius - "just call us" unfortunately the phone is never answered and email goes no where.  You can send a certified letter to:

500 108th Ave., Ne  25th Fl.

Bellevue,WA 98004

Also - call your credit card company immediately and dispute the charges. If this is coming out of your bank account you'll have to cancel the account and open a new one.  Call and email Intelius with a cancel notification. If you still don't get a response, file a complaint with both the BBB and the Attorney General of your state. Do a Google search on line regarding lawsuits against this company - there have been several filed where Intelius has paid out - proving they are guilty. There are other lawyers actively looking for victims in their particular state to file a class action lawsuit. Research and take action. Don't let them get away with it.

If you can't reach them on the phone # they give you try these 425-974-6101, 425-974-6102, 425-974-6103, etc - you will eventually get a hold of one of their execs.

Naveen Jain their CEO got in trouble with the SEC for miss representations on his previous company Infospace.  John Arnold thier EVP of business development was in the Federal Pen for lying to a grand jury about being at a strip club.  Their company revenues have been declining (now at around $19.5M) as lawyers are filing class action lawsuits against them and winning.  Need I say more.
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#2 Consumer Comment

Good Luck charging My Card the 19.95

AUTHOR: slytara - (USA)

I needed a email verification on someone Intelius.com stated it would cost me .95 cents I charged it to my prepaid Visa which had like 3.00 on it they got the .95 cents  . The information I got was inaccurate and they wanted 5.00 for the email information I stopped right there. Intellus is indeed nothing but a scam. However since the funds for them to charge are not available they won't be getting another penny out of me. So like I said good luck. And I read on another sight that they actually obtained someone's information  on a credit card that they didn't even provide these scammers with . If this were to ever happen to me I will sue them.
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#3 UPDATE Employee

Intelius Subscription

AUTHOR: Intelius_Customer_Support - (USA)

Consumers are given the choice on Intelius.com to pay the regular price for any of our reports or the promotional price that includes a discount on price and a 7 day trial in the Intelius Identity Protect service.

There is no obligation in accepting the promotional offer, and the service can be canceled with the 7 day trial period.  Outside that 7 day trial, it will migrate to a monthly subscription and charge $19.95.

Intelius makes it easy to cancel the Service if you determine it would not be beneficial for you to continue with the subscription. 

* You can cancel online at Intelius.com
* You can write a letter or email
* you can call into our Customer Support call center

If you need immediate assistance, please call 888-445-2727. Our call center is open Monday - Friday from 4:30am - 10pm PST.
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