- Report: #708340
Complaint Review: www.Stay123.com
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| www.Stay123.com
Internet United States of America |
|
www.Stay123.com Do not affiliate yourself with this company's hotels. Internet
*REBUTTAL Owner of company: Stay123 Discount Package Inclusions
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Upon registering at their recommended hotel they completely deny an affiliation with the company, deny the advertised benefits and you end up having to pay for the "free" shuttle.
No receipts are given by their hotels. No apologies. No refunds.
This report was posted on Ripoff Report on 03/20/2011 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwStay123com/internet/wwwStay123com-Do-not-affiliate-yourself-with-this-companys-hotels-Internet-708340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Stay123 Discount Package Inclusions
AUTHOR: Stay123.com - (United States of America)
SUBMITTED: Monday, August 13, 2012
POSTED: Monday, August 13, 2012Your advance deposit was billed as a Portion of your Total cost, as it was clearly specified on your written confirmation and receipt. The hotel collects only the difference/balance when you arrive. If you cancel your reservation the deposit is credited back.
I'm terribly sorry that you were disappointed, but if you will contact us Toll Free 888 511 9939 or email us at the address indicated in our contact info at Stay123.com. I personally guarantee that we will have this matter resolved to your 100% satisfaction.
