- Report: #854358
Report - Rebuttal - Arbitrate
Complaint Review: www.allvetmed.com
www.allvetmed.com9500 NW 79 AVE #6 Hialeah, Florida United States of America
allvetmed.com AllVetMed Bad customer care, poor turn-around time Hialeah, Florida
*REBUTTAL Owner of company: Allvetmed pets online store
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All in all, it took 2 weeks for this order to arrive. Also, the pills were not in a box so I could not tell if the product was expired or not and it seemed like I was getting half of a 12-month supply or something. Not reassuring. Additionally, I opened a "ticket" complaining about the poor customer service with their staff and NEVER received a response. Not even an acknowledgement. I have half my prescription left, but refuse to return to this store - I'd rather pay another vet visit fee and get a replacement prescription than deal with these people again. PLUS - other online pet supply stores are now cheaper, especially considering this store charges EXORBITANT shipping fees ($15 to ship a "box" of pills???).
This report was posted on Ripoff Report on 03/15/2012 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwallvetmedcom/Hialeah-Florida-33016/allvetmedcom-AllVetMed-Bad-customer-care-poor-turn-around-time-Hialeah-Florida-854358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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