- Report: #979064
Report - Rebuttal - Arbitrate
Complaint Review: www.auction.com
www.auction.comInternet United States of America
auction.com They can keep extending the auction close date, thereby keeping your deposit as long as they want! Internet
*UPDATE Employee: Auction.com Policy
*Author of original report: The nightmare continues
*UPDATE Employee: Auction.com Policies
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Here is my conversation with them:
Please wait while we find an agent to assist you...
You have been connected to Vicky.
Vicky: Welcome to our Live Chat service.
Vicky: At the conclusion of our chat, you will have the opportunity to complete a customer survey. Thank you in advance, your feedback is very important to us.
Kimberlee Cape: Vicky, I placed a bid in an auction that was clearly to end at noon on December 9th. Today I find that the auction has been extended to the 12th and that my bid is now a Pre-bid. This is not acceptable.
Vicky: who stated your bid was a pre auction bid?
Kimberlee Cape: It was not placed as a pre auction bid, but now on the website the auction date has been extended and the site states pre-bid now.
Kimberlee Cape: My concern is that the auction date was moved after I placed a bid. I don't see how that is fair.
Vicky: we had a lot of auctions that got extended
Vicky: what is the property address of interest
Kimberlee Cape: (Address deleted). So this means that after I have posted a $2,500 deposit, you can just keep changing the closing date of the auction forever, earning interest on my money?
Vicky: It will be just a moment, I am still looking into that for you.
Vicky: our records show you are the current highest bidder at (Amount deleted) this is not a pre auction bid
Kimberlee Cape: The website has a pre-bid button active. I still need an answer to the question of the auction end date being moved when there are active bids???
Kimberlee Cape: If you can do this, what would prevent you from extending the end date over and over again.
Vicky: Please view the terms and conditions, it states the seller can extend an auction
Kimberlee Cape: I had no idea this was common practice. I will post this conversation on ripoff report, pissed customer and anywhere else on the internet I can find so that people know that their deposits can be held forever.
This report was posted on Ripoff Report on 12/07/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwauctioncom/internet/auctioncom-They-can-keep-extending-the-auction-close-date-thereby-keeping-your-deposit-979064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.