• Report: #1048091

Complaint Review: www.blackoutbrass.com

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  • Submitted: Thu, May 02, 2013
  • Updated: Mon, June 03, 2013

  • Reported By: 300_Black_Guy — Las Vegas Nevada
www.blackoutbrass.com
709 Woodrow St. Ste 210 Columbia, South Carolina USA

www.BlackOutBrass.com Ordered 5 months ago, Never Shipped, but took full payment. Columbia South Carolina

*Author of original report: How to get you money back from www.blackoutbrass.com

*Consumer Comment: I too was a victim of Blackoutbrass!

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 Same as other reports. Ordered. Paid. Waited. 5 months later - still nothing. They have had full payment this entire time.  Their website says they are currently shipping. Filed/Reported to BBB. Looking for all others who may have experienced the same. 


This report was posted on Ripoff Report on 05/02/2013 08:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwblackoutbrasscom/Columbia-South-Carolina-29295/wwwBlackOutBrasscom-Ordered-5-months-ago-Never-Shipped-but-took-full-payment-Columb-1048091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

How to get you money back from www.blackoutbrass.com

AUTHOR: Blackout_Guy - ()

 This works if you paid via PayPal.  Contact PayPal.  Let them know that blackoutbrass advertised and posted that there will be a delay in the fulfillment of the sale. Their words are: "All new orders are looking at a 6-8 week lead time. This wait time should be much shorter, but how much so we cannot say for certain at this point." - from their website.  This phrase allows PayPal to extend the time limitation which prevened them from returning the money to their customers.  Since there are litterally hundreds of cases file with this company, they are aware of the SCAM.  By blackoutbrass posting the delay, customers wait passed the time limitation for the customers to file a complaint and get their money back.  But NOW - since PayPal is aware of the SCAM - all people who have been ripped off can call them.  Tell them you were told there was an expected delay (print out their website - in case they decide to remove the line from their site).  Tell PayPal you tried to contact them, but no response or run around given.  Insist that because the expected delay was posted, that you did not file within the limited time PayPal normally gives.  If you have email from blackoutbrass saying to wait longer, then have those ready too.  Once blackout brass tells you to wait longer - THAT reestablishes the agreement and the case can then be repopened.  PayPal will then give you back your money in 10 days.

For any new buyers - file a case with PayPal and/or your credit card company - WITHIN 6 weeks of your initial order.  This will automatically open a case that will stay open until the issue is resolved either by you getting your brass - or PayPal getting your money back. This route prevents you from having to explain how they kept telling you to wait longer and how that give PayPal the authorization to open a case and get your money back.

Since this goes over state lines, a Federal Criminal Case is being worked on.  In the meantime, just tell as many people via social netowrking - chat rooms - forums - etc - NOT to buy from blackoutbrass. 

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#2 Consumer Comment

I too was a victim of Blackoutbrass!

AUTHOR: DHal - ()

I too was a victim, ordered and never received my item.

 

#4X148354748802029)

  Original Transaction  Date  Type  Status  Details  Amount  Dec 21, 2012 Payment To XARGH LLC  Completed  ... -$57.50 USD 

  Related Transaction  Date  Type  Status  Details  Amount  Dec 21, 2012 Add Funds from a Bank Account  CompletedYour transfer from your bank account to your PayPal account is complete.Your transfer from your bank account to your PayPal account is complete.  Details $57.50 USD   

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  Business Name:  XARGH LLC (The recipient of this payment is Verified) Email:  Paypal@blackoutbrass.com

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  Shopping Cart Contents

Qty Item Options Price 1 LC (Lake City) 300 AAC Blackout Brass - 300+ Pieces   $50.00 USD Amount  $50.00 USD    

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  Item Total:  $50.00 USD Sales Tax:  $0.00 USD Shipping:  $7.50 USD Handling:  $0.00 USD

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  Total amount:  -$57.50 USD Fee amount:  $0.00 USD Net amount:  -$57.50 USD

  --------------------------------------------------------------------------------  

  Invoice ID:  c90459638.2 Date:  Dec 21, 2012 Time:  13:22:35 PST Status:  Completed  

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  Business Contact Information   Customer Service Email:  Paypal@blackoutbrass.com

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  Funding Type:  Instant Transfer Funding Source:  $57.50 USD - WaMu Checking (Confirmed) x-3974   Back Up Funding Source:  Visa Debit Card XXXX-XXXX-XXXX-1041   --------------------------------------------------------------------------------  

  Description:  Shopping Cart  

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