• Report: #39245

Complaint Review: www.ccbill.com and onlinedetctive

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  • Submitted: Fri, December 27, 2002
  • Updated: Fri, December 27, 2002

  • Reported By:west des moines Ia
www.ccbill.com and onlinedetctive
26L 350 5th AveSuite 3304 New York, New York U.S.A.

ccbill.com and onlinedetctive fasely charged 29.95, and when I called CCBill.com to get it credited, I was told I needed to contact OnlineDetective.com to get approval for the cred New York New York

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I was fasely charged 29.95, and when I called CCBill.com to get it credited, I was told I needed to contact www.OnlineDetective.com to get approval for the credit. Online Detective (I will report Onlinedetective.com to BBB) doesn't have a phone number, and the email address they have doesn't work. I asked CCBill.com to credit my account 29.95 and was refused, repeatedly.

I spoke to the manager Bill S ext 140 (he wouldn't give me his last name)and Bill said that he couldn't credit my account. I believe this to be false, because he charged me for it. I have contacted my CC Company and reported this as a false charge, I wanted people to realize that they are practicing poor customer service at CCBill.com.

Timothy
W.Des Moines, Iowa
U.S.A.

This report was posted on Ripoff Report on 12/27/2002 06:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwccbillcom-and-onlinedetctive/New-York-New-York-10118-0069/ccbillcom-and-onlinedetctive-fasely-charged-2995-and-when-I-called-CCBillcom-to-get-it-39245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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