- Report: #395958
Report - Rebuttal - Arbitrate
Complaint Review: Www.CentralDispatch.com, CentralDispatch A Division Of 1st Auto Transport Directory, Inc Auto Loads
Www.CentralDispatch.com, CentralDispatch A Division Of 1st Auto Transport Directory, Inc Auto Loads3525 Del Mar Heights Rd. #212 San Diego, California U.S.A.
CentralDispatch www.CentralDispatch.com, CentralDispatch, Auto Transport Load Board, Online Auto Load Board A Division Of 1st Auto Transpor Auto Transport Load Board, is Fraud, Ripoff, Scam, charging customers Credit Cards without my permission and I was told that I will get my refund back but they end up charging me (858) 259-6084 San Diego California
*Consumer Suggestion: industry killers
*Consumer Comment: Response to Central Dispatch complaint
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1st Auto Transport Directory, Inc.
3525 Del Mar Heights Rd. #212
San Diego, CA 92130
Phone: (858) 259-6084
Emily M -- CentralDispatch.com
I singed up with CentralDispatch on November 23rd 2008, They charge a monthly fee of $49.00 if you pay on a monthly basis, but if you decide to pay them quarterly you will save big bucks, so you will end up paying $39 per month, but here is a CATCH you will have to pay for three (3) in advance so therefore then you can save the crappy $10 per month.
So never the less I signed up with them for the second time, after using CentralDispatch for about 4 days I canceled my account with them and decided that I wont need there service because they allow Non Licensed Auto Transport Brokers, Auto Transport Carriers, the worst thing about CentralDispatch they also allow companies that don't pay Auto Transport Carriers.
CentralDispatch has a RATING SYSTEM where each and every company can give each other rating based on there experience etc.
I have also noticed that CentralDispatch also removes Negative Ratings from companies they have close relationship with so even if you Rate a Company Negative based on your experience they will remove that Rating from that company......I had 100% Rating and they had problems with my company because I spoke up about there Corrupt System.
Here are some companies that has Horrible Ratings and centraldispatch stills allows them.
If you pay close attention to this company you will see that they got 267 Complaints from Auto Transport Carriers, what that means is that these companies don't pay the Auto Transport Carriers for the service they provide for these Scam Companies.
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Express Auto Trans
Carrier / Broker
9772 Princeton-Glendale Rd Ste 6
Cincinnati, OH 45246
Owner/Manager: Keith H
Preferred Contact Method: Phone
Main Phone: 513-881-1900
Local Phone: 513-881-1900
Toll Free: 800-405-0914
Fax Number: 513-870-6674
Hours: M-F 8A-8P S-S 9A-5P EST
Email: Click to Send Email to Express Auto Trans
Web Site: http://www.theexpressauto.com
Operating Authority and Document Packet (Authority, Insurance, W-9, etc.)
ICC-MC#: 459071, 367548
View DOT Info for MC# 459071 (If the DOT website is not accessible, please try again later)
View DOT Info for MC# 367548
View DOT & Insurance Cert./W-9 Form
Note: All documents in the Document Packet were submitted directly by subscriber without verification by CentralDispatch. CentralDispatch makes no representation as to accuracy, warranty, or fitness of these documents, and use of these documents is at the sole discretion and risk of any party that uses the documents.
Established in: 1996
Member of CentralDispatch Since: Aug 1999
Company Description: Express Auto Transport Nationwide Service Transport Broker and Carrier.
Business Reference #1: Cincinnati Auto Auction 513-874-9310
Business Reference #2: Premier Hot Shot, Michael Greer 850-867-0546
Business Reference #3: Diamond B Services, Inc. Randy 307-245-3675
Broker Bond Information
Cargo Company (Canal, Northland, etc.):
Westport Ins. Corp
Cargo Company (Agent):
Cargo City/State (Agent): Cincinnati, OH
Cargo Phone (Agent): na Cargo Insurance Limit: 200,000
Cargo Deductible: 1,000
Equipment and Route Information
Number of Trucks: 12
Equipment Description: Open and enclosed trailers.
Route Description: All 48 States
Past Month Past 6 Months All-Time
Ratings Score 81.1 84.1 78.6
Positive Positive 29 226 790
Neutral Neutral 2 19 82
Negative Negative 6 35 185
Ratings Score: 78.6*
Ratings Received: 1057
Member Since: Aug 1999
* Ratings Score: Positive ratings receive ONE point. Neutral ratings receive ONE-HALF point. Negative ratings receive ZERO points. Points are combined and computed into an overall Ratings Score PERCENTAGE.
Would you use this company again?
You Previously Rated This Company: Rating Not Rated
For neutral or negative rating, you have the option of including one or more comments from those below.
Other payment issue
Vehicle not ready for pickup
Shipment different than expected
Damage/loss Not responsive
Late pickup and/or delivery
Late cancellation or no show
* Hide All
* Ratings Received (1057)
* Ratings Given To Others (1410)
Click a tab above to view individual ratings.
Well the companies with Low Ratings are still using CentralDispatch, and Most of these companies are without Proper Brokers Bond, Authority etc. I made couple of complaints to them and they end up canceling my account before I decided that I wanted to cancel my account, so I ask them if you are going to cancel my account then I want my full Refund of $117 which I was charged a rate of $39 per month X three months. = $117.00
Well I only got $78.00 Back from CentralDispatch and they end up charging me the $39.00 for no reason and I was told by Company Employee that she will refund my entire Amount, but I only saw $78.00.
www.CentralDispatch.com CentralDispatch is Fraud, Ripoff, Scam, charging customers Credit Cards without my permission and I was told that I will get my refund back but they end up charging me.
I just want others to post similar Scam against this Scam and there operation, because they will charge your Credit Card without your Authorization and that's a Fraud charging a Credit Card Without Customers ( Signature and Permission)
In the end I want CentralDispatch to refund my full amount and I will file a Fraud Alert with My Credit Card Company and I will post more negatives Ripoff Report against this CentralDispatch, and there Scam.
There are new Auto Load Board like example new http://www.autoloadhub.com that offer the same service for allot less and I will Highly recommend good companies.
Click here to read other Rip Off Reports on Carnival Cruise Lines
This report was posted on Ripoff Report on 11/29/2008 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/WwwCentralDispatchcom-CentralDispatch-A-Division-Of-1st-Auto-Transport-Directory-Inc-Auto-Loads/San-Diego-California-92130/CentralDispatch-wwwCentralDispatchcom-CentralDispatch-Auto-Transport-Load-Board-Onlin-395958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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