• Report: #957418

Complaint Review: www.coolhandle.com

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  • Submitted: Fri, October 19, 2012
  • Updated: Mon, October 22, 2012

  • Reported By: Bruce — North Shore City Internet New Zealand
No Details shown on Website Los Angeles, California United States of America

coolhandle.com Adam R Getting any communication from them, is worse than going to the Dentist Los Angeles, California

*UPDATE Employee: We need further information to assist you.

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2 weeks of continual emailing and phone calls to these sods with only Automatic replies to show for my effort. I CANCELLED my account within hours of subscribing, 'Coolhandle' offer of 'No questions asked refund' [watch the fine print].
I have been 'cut off' BY THEM on phone calls. They refuse to answer questions or HELP in ANYWAY.
This is FRAUD, they are FRAUDULENT with their 'lack of business ACUMEN'.

This report was posted on Ripoff Report on 10/19/2012 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwcoolhandlecom/Los-Angeles-California-unknown/coolhandlecom-Adam-R-Getting-any-communication-from-them-is-worse-than-going-to-the-Den-957418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We need further information to assist you.

AUTHOR: Adam R. - (United States of America)

Based on the information you provided us, we are unable to locate you account in our database.  We kindly ask that you respond with at least 1 of the following items:

- Main domain name associated with your account
- Main email address on your account
- Any invoice ID for your account

Once we receive this information, we can review your account and continue with your request.

Adam R.
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