- Report: #997477
Report - Rebuttal - Arbitrate
Complaint Review: www.cozytrikes.com
www.cozytrikes.com30N.Plains Ind.Rd.Ste13 wallingford Ct.06492 Wallingford, Connecticut United States of America
cozytrikes.com , omegastores.com Sold me a lemon, a 2005 model handi cap scooter for a 2012 model Wallingford, Connecticut
So after 5 months I got the new rear-end and put it in, then I found that the batterys were bad in it, so I sent the three batterys back for replacement, this took another two months then after getting the new ones I find that the charger wouldn't cutt off, so I contacted Interstae Battery conpmany and they told me that the batterys, one of them had a dead cell in it, is why the charger wouldn't cutt off. During the time that I was able to ride while riding it it would be like someone cutt off the key the power would shut off to the motor, I found that if I let go of the throtle and pull bnack down on it it would go again, by tis thime the company got to where they wouldn't anser my emails , so I asked this man that worked at scooter shop and he told me that it could be the power onverter going bad on it, so I took it off and sent it to them for replacement, it ook another 2months to get a new one, then they didn't send any wiring diagram to wire it up, the one that I sent to them was a 450 watt 48 volt converter and the new one that they sent me back was a 500 watt 48 volt converter, none of the wiring match, and no wiring diagram to go by to be able to install it, so it is sitting in my kichen floor, and I can't find any one that can help me install the new converter with out a wiring diagram. I want some help to get my money back from these poeple, kthey are nothing but a bounch of rip offs, they take advantage of poor people, and it needs to be stopped.I have every email that has been sent between them and my self,along with p[ictures of the damage rear-end on the trike.
I went on there website www.cozytrikes.com and they have a committ sdection there so I told my store and a couple weeks ago, I recieved a call from a guy that had bought one for his 80 yr. old dad, and it was the same thing, his is sitting in his carport, they give him hiis money back on is but they have put a law suite against him for not shippping the scooter back to them, he also told me that he had found out that there are over 80 case's like this with these poeple in reguards to this trike. Please can someone help me with this mess? I jsut want my money back. I went on the web and found another web site that sells the same time scooter and I emailed them to see if they would take over my extended warranty on it and they emailed me back telling me thta cozytrikes don't have the patton to build and sell the scoooter here in the U.S. that they have a law suite against them for doing so.that web site is www.wheels.com. these poeple needs to be stopped.Please help me with this mess.
This report was posted on Ripoff Report on 01/15/2013 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwcozytrikescom/Wallingford-Connecticut-06492/cozytrikescom-omegastorescom-Sold-me-a-lemon-a-2005-model-handi-cap-scooter-for-a-201-997477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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