- Report: #802643
Report - Rebuttal - Arbitrate
Complaint Review: www.dellpartsnmore.com
www.dellpartsnmore.com144 N Beverwyck Rd Lake Hiawatha, New Jersey United States of America
www.dellpartsnmore.com www.buycomputerpartsdirect.com No communication, no contact info, 5 week delivery time, dirty parts Lake Hiawatha, New Jersey
*Consumer Comment: Nope this is a scam company
*Consumer Comment: Oh Boy
*Consumer Comment: Here is how to deal with the scammer
*Consumer Comment: Also feel I have been caught by this company
*Consumer Comment: They are a scam refer to RoR # 737342
*UPDATE Employee: The real Scam Arist
*Consumer Comment: Still No Refund
*Consumer Suggestion: Always Dig Deeper
*Consumer Comment: Nothing else needs to be said
*UPDATE Employee: Lets Paste Exactly What This Moron Said You Decide
*UPDATE Employee: More Idiots To Deal With
*Consumer Comment: The Customer is correct - avoid this company at all costs!
*Author of original report: See what I mean?
*UPDATE Employee: More Liars
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Well in my case it was the same old, same old. Ordered product in mid-October, received the last week of November. I don't know if it will work, but I hope it does as the whole process of filing any kind of claim is purposely impossible and intimidating.
I wouldn't have ordered this, but had passed it along to my secretary who dutifully ordered it for me. When we were 3 weeks without any communication or product, we went back to contact the company. Guess what? No contact information.
Now the business owner's diatribes to others state that he sends out upwards of 5 emails, but rest assured, we never received one. If he replies (and he probably will--he's very defensive...hmmmm wonder why?), he will probably swear that he sent emails, but I give you my word, he didn't.
This just seems to be a shady way to do business, and the rebuttals to other Ripoff Reports speak volumes about the quality of "customer service" one can expect. Most of his responses are along the lines of "You checked boxes that said I could screw you over, so it's your fault you got screwed, not mine." Seriously, do the search, I couldn't make this up. Also interesting to note is how many times he calls his customers liars and morons. Real integrity there in Lake Hiawatha, NJ.
I would shy away from this "company" ever again. I will post an update later as to the quality and functionality of the dirty, sticker-residue covered part that I received. But seriously, if you haven't ordered from dellpartsnmore.com, don't. It's not worth the trouble. The owner is definitely certifiable.
This report was posted on Ripoff Report on 11/28/2011 10:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwdellpartsnmorecom/Lake-Hiawatha-New-Jersey-07034/wwwdellpartsnmorecom-wwwbuycomputerpartsdirectcom-No-communication-no-contact-info-802643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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