- Report: #997766
Report - Rebuttal - Arbitrate
Complaint Review: www.flashedphones.net
www.flashedphones.netInternet United States of America
www.flashedphones.net Took over my Straight Talk account illegally and is using my personal email to sign me you for newsletters, greeting cars and porn Internet
Hello, I appreciate you contacting us about our services and for giving us the opportunity to answer your questions. Flashedphones.net
Has been in existence for over seven years now. The three owners are
three of the original seven developers who starting the Flashing
business as we know it today. There are very few companies with the
experience and knowledge that we have as a whole. Total there are eleven
techs (Five of whom are developers) who work here. For over seven years we have had the same phone number For
over seven years we have had the same primary address (We have seven
stores now so we have used different address along the way but our main
address is at our original store in Naples Fl.) For over seven years we have had the same owners Why does this matter to you? We
encourage you to go to any Sprint Verizon ATT store and find a seat
in there and observe for an hour! What we would like you to look for is
all the people who come in to complain about the service on their
phone. MMS not working Text Messaging not working No internet Cant
make calls You will be amazed at how many complaints you will see. Now why is that important? Because these carriers OWN the network and they have these problems Flashers dont own the network so how do they deal with these problems? The
vast majority of them simply change their Google voice number Most
work out of their home or apartment what does that mean for you? Youre on your own!!!!! We
have over 25,000 customers almost 40% of our flashes are repeat
business and we have always gone out of our way to take care of our
you search the internet you will find 8 negative reviews on our company
over 25k customers and over seven years in business and only 8 neg
reviews we feel speaks for its self! Bottom
line our flash it true 3g all the time We always provide the donor
unlike most of our competitors who either make you buy them or provide
only 1g donors so you internet is slow as dirt. Last
and most importantly We will be here if you ever need us. We are a
Florida Cooperation We pay taxes we are a legitimate business. In the flashing business the old saying You get what you Pay for is absolutely true! We
flash at lest 20 phones a week that were flashed by our Competitors
from customers who wanted to use us but decided to use someone cheaper.
Usually the internet is so slow because they cant buy the donors at the
price point we do so in order to compete they recycle the data codes
using the same ones over and over and over. We
buy donors 10,000 15,000 worth at a time. For us it gets our cost per
item to about 8.00 while our competitors have to pay 35.00 45.00
each. Thats why they have to fake 3g your phone will say 3g but your data speeds will be sub 300kps Thanks Tom
I had been looking for other flashing services while talking to Tom and learned most use a LG220C donor phone to flash your phone over to Straight Talk. I asked Tom If he used the LG220C and this was his response below.
Hello, Actually no we do not use the LG220c we use an android phone on straight talk. Why well as soon as they see an LG220c going to the android market they know the phone on the account is not a 220c Thats why we use the smartphones as donors same plan and they cant throttle or kill the data. Thanks Tom
Well I went ahead and bought the flashing service from Tom at flashedphones.net. I asked him if he could flash my phone that day and he said he could. Tom sent me some programs to install so he could remotely take over my computer and he also asked for my Straight Talk account user name and password.
Tom then took over my computer and started to flash my phone. After a few minutes he stopped. I waited about an hour then emailed him to ask him if he was done and he said no he would finish it in the morning.
The next morning I waited on Tom to finish flashing my phone. After several emails and calls Tom finally answer the phone at 9:00pm. He then said he would finish the flash the next day. Well I waited 2 more days and tom never contacted me. I tried to call several times with no answer. You think a 7 year company would at least hire someone to answer the phone and take a message.
When I finally got a hold of Tom he was very rude and told me he wasn't going to finish flashing my phone.
I ended up getting another service to flash my phone for half the price and this made Tom mad. He accessed my Straight Talk account and changed my phone number trying to mess it up. He also has started using my personal email and is using it to sign me up for newsletters,greeting cards and porn. I have also learn that Tom did this to another customer and posted her Straight Talk account information on the internet and someone stole it.
Also when Tom told me he only uses android smartphones to flash with and not the LG220C. That was a lie he was using a LG290C to flash my Galaxy S3 to straight talk.
I have had to open up a Paypal dispute to get my money back from Tom at flashedphones.net
This is my experience with flashphones.net I hope you see how my experience was before you decide to use them to flash your phone. If anyone would like the emails me and Tom emailed each other I would be happy to forward them to you. I also have screen shots where he changed my phone number and where he was using the LG290c donor phone to flash with.
This report was posted on Ripoff Report on 01/16/2013 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwflashedphonesnet/internet/wwwflashedphonesnet-Took-over-my-Straight-Talk-account-illegally-and-is-using-my-person-997766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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