• Report: #958996

Complaint Review: www.followersfortwitter.com

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  • Submitted: Tue, October 23, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: dunmesswitme — orillia Ontario Canada
www.followersfortwitter.com
Internet United States of America

followersfortwitter.com , downforeveryoneorjustme.com/followersfortwitter.com took money from me via paypal and did not deliver followers , Internet

*REBUTTAL Owner of company: Solved

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I paid 19.99 for followers for twitter at www.followersfortwitter.com they said they will start giving followers after a day... 3 days went by the website went down and i had to contact paypal and dispute a claim. 5 days went by, I had to ask paypal to get my money refunded. followersfortwitter.com is a complete fraud, they will not do anything there ads say.

This report was posted on Ripoff Report on 10/23/2012 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwfollowersfortwittercom/internet/followersfortwittercom-downforeveryoneorjustmecomfollowersfortwittercom-took-money-f-958996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Solved

AUTHOR: Leo - (United States of America)

We mention in our order page and in our confirmation emails that orders take appr 7-10 days to be processed. This customer start panicking when he didn't receive the followers before even 24 hours was up and he opened up a Paypal dispute. We granted him a full refund.

All our payments are processed through Paypal, if we fail to deliver exactly what we promise, any customer can ask Paypal to reverse their payment thanks to Paypal's Buyer Protection System. This is why we use exclusively Paypal, for the safety of our customers. If we were looking to "rip off" people, we would use a processor that does not interfere when there is a disagreement between the buyer and the seller, such as Moneybookers or AlertPay, in fact most of the other major processors will simply not bother.

As such, even though we were not faulty in this case, we can still take this as a complaint, and try to do everything we can so that this will not happen again. Perhaps this customer wasn't throughly informed how the system works while placing his order.

In any case, there is no "rip off" at all, we have served thousands of customers and continue to do so. Our system works, and our payments, thanks to Paypal, is fully secure and safe.
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