.getroseplants.com Gardeners Collection I ordered and paid for 4 rose plants. They arrived dead. The company would not answer my requests for a refund as guarenteed. Norwalk, Connecticut

I ordered and paid for 4 rose plants.  Although they appeared dead upon arrival, I planted them in organic rose soil, fertilized them with organic blood meal and watered them every night in the hopes they would grow.  It was all in avail.  I e-mailed the company twice to get a resolution, as they guarentee your money back if contacted within 30 days of receipt, which I did.  I received no reply from their customer service department.  Upon calling, this morning, I was informed that they could not supply me with living plants until the end of September, 2012.  I only ask for the $30 I spent for the plants (with the understanding that s & h fees will not be reimbursed), so they can be replaced with living plants.  Thank you.