- Report: #849267
Report - Rebuttal - Arbitrate
Complaint Review: www.grasscity.com
www.grasscity.comSJV, P.O. Box 20651, 1001 NR Amsterdam Internet United States of America
www.grasscity.com http://www.grasscity.com/us_en/ Took cash, claimed it never arrived after 40+ days. Internet
*Author of original report: Also:
*Author of original report: Not a rebuttal, but a new perspective:
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They then claimed "Nothing is certain in life, only death" and that "Your mail may never arrive". When I asked them what was going on they immediately got extremely defensive about their store and even went so far as to claim that they would "tell the illegal or not-so-illegal nature of my business" if I were to call customs and get involved with the tracking of my letter. [continued below]....
These guys have shown they _will_ take cash, especially if sent first class. I have absolutely no respect for these bastards after this - I don't care how many previous orders I received. They are absolutely scummy and if you must pay, I would not suggest using bank transfer or first class cash as others have said that they will drag out the process for both. Apparently you cannot get your bank to chargeback on international payments, and first class letters will not even "arrive" -- aka it will go directly into the pockets of Guy Descartes, Sacha Bronwasser, or Rummy Lane. I would watch out for even credit card orders -- apparently registered mail with all tracking/services purchased for it can at the very least be tracked to an extent so you can see they will take your money.
Overall I would just say go with another company. These guys have a large overhead for shipping, and the products are not even all that great for the price. There are cheaper companies with the same glass, and companies out there with similar prices for better glass. Don't get your money stolen -- don't go with Grasscity.
This report was posted on Ripoff Report on 03/05/2012 09:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwgrasscitycom/internet/wwwgrasscitycom-httpwwwgrasscitycomusen-Took-cash-claimed-it-never-arrived-aft-849267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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