- Report: #5571
Report - Rebuttal - Arbitrate
Complaint Review: www.hoteldiscounts.com
www.hoteldiscounts.comto 9301 Willshire Blvd Beverly Hills, California U.S.A.
www.hoteldiscounts.com - NO DISCOUNT FOR YOU!
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In trying to find Hotel Reservation Services on the web, I was connected to various websites, but not the correct one I made reservations through. After finding a copy of the site in my recycled paper box, I located "hoteldiscounts.com", the correct site. I tried calling the 800 number and got looped around and disconnected. I tried other 800 numbers, including the 800 directory and the national reservations line for my hotel. Somewhere along the way, someone explained who HRN Services is and what they do. In every case, I made a point of saying this is a terrible way to do business, as no one could help me retrieve an itemized copy of my room bill from the hotel.
I finally called the hotel and asked for the General Manager's office. I registered my unhappines in their partnership with a truly ripoff organization and asked that they pass my comments along. The only documentation I can get is from using the Customer Services link off Hoteldiscounts.com site and entering my reservation number.
Meanwhile, through a co-worker who accompanied me on this trip, I found out the hotel actually charged me a rate of $50 less than what I apparently paid to Hoteldisounts.
Hoteldiscounts.com is a TRUE RIPOFF, as they are in the business of positioning themselves to the consumer as a "discounter", when in fact they are there to dip into your pockets and profit greatly from their misrepresentation. Their NASDAQ symbol is "ROOM". Robert Diener is the President and Co-Founder. I would stay far away from this company and make sure your portfolios do not include them. Pass the word that this company is a terrible hoax on the consumer. It should be illegal to label yourself as a discounter when you in fact have no true discounts available!
This report was posted on Ripoff Report on 06/28/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwhoteldiscountscom/Beverly-Hills-California-90211/wwwhoteldiscountscom-NO-DISCOUNT-FOR-YOU-5571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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