- Report: #785511
Report - Rebuttal - Arbitrate
Complaint Review: www.ideavillage.com
www.ideavillage.comInternet United States of America
deavillage.com - Wuggle pets Never asked if backorder was okay (voicebox) just sent it and now 2 months later, still no update as to when it will be available. Internet
I called again now, another two weeks later and got the same answer, No update. I asked for a manager and Johanna the manager told me there was no update and I could cancel the voice box portion of my order. Due to her indifference, I asked to speak with her manager or somebody who had real information, perhaps their buyer. Instead, I was sent into Carmen's voicemail...
Had I been given a choice when I placed the order to cancel the order until the voice recorders were available, I certainly would have. unfortunately, I was not afforded that opportunity. Wuggle pets decided themselves to ship and bill me an incomplete toy. Now, I would have to pay to repackage and reship my incomplete order back to them because of their deception and immoral business practices. All I want is a date for the voice recorders, which is part of the original product I ordered!
This company if not an outright SCAM, is insensitive, difficult to deal with, and I would HIGHLY recommend no one does business with them!!!!! I certainly am disappointed I did, as is my daughter who basically received a broken toy and it would seem I have no recourse and the supplier couldn't care less.
This report was posted on Ripoff Report on 10/06/2011 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwideavillagecom/internet/deavillagecom-Wuggle-pets-Never-asked-if-backorder-was-okay-voicebox-just-sent-it-an-785511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.