- Report: #677117
Report - Rebuttal - Arbitrate
Complaint Review: www.imbuygold.com
www.imbuygold.comInternet United States of America
www.imbuygold.com After I paid for the item, they strung me along for days and lied about why they couldn't deliver Internet
*Author of original report: Small bit of justice
*General Comment: Same problem.
*Consumer Comment: so..what is the purpose??...
*Author of original report: Obviously you don't know what you're talking about....
*Consumer Comment: Idiot...
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This company took my order for virtual gold (for an online computer game) over the internet. The advertisement said "instant delivery". They strung me along for over 2 days, giving me a myriad of excuses why they could not deliver me the gold.
I finally disputed the charge with PayPal. Then all of a sudden the company said the gold was ready and I could get it immediately....if I dropped the dispute with PayPal. When I checked with PayPal, they said if you close a dispute, you cannot reopen it. I told this to the company and they said that was not true. (Like they know PayPal's policy better then PayPal themselves.)
I kept checking back with the company to see if they would honor the sale and they said if I dropped the dispute they would. I eventually talked to one of the CSR's and asked if they had the gold I needed and if I ordered it would it be ready immediately. They assured me they did. I then said I was closing my dispute and I then wanted them to give me the gold I ordered seeing they said it was ready. I then closed the dispute.
Then, again, they gave me a bunch of excuses why they couldn't deliver the gold: The agent was eating and they would call when he was back from lunch. They never did call. The gold was mysteriously not ready again, but they would work really hard on it. They're a Chinese company and I think they pretend to have a hard time understanding English as an excuse.
Never, ever deal with this company!! They are rip-off artists.
This report was posted on Ripoff Report on 12/30/2010 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwimbuygoldcom/internet/wwwimbuygoldcom-After-I-paid-for-the-item-they-strung-me-along-for-days-and-lied-about-677117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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