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Report: #1318646

Complaint Review: www.inventionhome.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Vita — Mason Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • www.inventionhome.com Internet USA

inventionhome.com Mike Ruane From: Mike Ruane Jacob Enterprises, Inc. / InventionHome.com 275 Center Road, Suite 105Monroeville, PA 15146Toll Free 1-866-THINK-12 Ext 132Local 412-229-1340 Ext 132Fax 412-229-1350mruane@inventionhome.com 7/22/2016 Order Total: $898 Balance Due: $0; Card Number :$599.00USD 275 Center Road, Suite 105 Monroeville, PA 15146 Internet

*UPDATE Employee: InventionHome follow-up

*Author of original report: The matter was Resolved

*Author of original report: I would like to remove my report

*Author of original report: They contacted me!

*UPDATE Employee: InventionHome

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They are scammers!! Particularly Mike Ruane! I tried to find a company that will help me to get a patent for my invention! I submitted all info as they requested with credit card#. They took my money & disappeared! Now they are just using my credit card as their own. I tried to contact them numerous times, but all my emails now returned as

Message body

Sorry, we were unable to deliver your message to the following address.

<accounting@inventionhome-offers.com>:
Mail server for "inventionhome-offers.com" unreachable for too long :

--- Below this line is a copy of the message.

Received: from [127.0.0.1] by nm34.bullet.mail.ne1.yahoo.com with NNFMP; 23 Jul 2016 20:08:40 -0000
Received: from [98.138.226.180] by nm34.bullet.mail.ne1.yahoo.com with NNFMP; 23 Jul 2016 20:05:40 -0000
Received: from [98.139.170.182] by tm15.bullet.mail.ne1.yahoo.com with NNFMP; 23 Jul 2016 19:59:39 -0000
Received: from [98.139.212.248] by tm25.bullet.mail.bf1.yahoo.com with NNFMP; 23 Jul 2016 19:59:39 -0000
Received: from [127.0.0.1] by omp1057.mail.bf1.yahoo.com with NNFMP; 23 Jul 2016 19:59:39 -0000
X-Yahoo-Newman-Property: ymail-4

 

I called credit card company to close my account! They are also will be investigating! Mike Ruane is a scam artist!

This report was posted on Ripoff Report on 07/24/2016 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwinventionhomecom/internet/inventionhomecom-mike-ruane-from-mike-ruane-jacob-enterprises-inc-inventionhomecom-1318646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
2Consumer
0Employee/Owner

#5 UPDATE Employee

InventionHome follow-up

AUTHOR: Opsmgr - (USA)

POSTED: Tuesday, August 16, 2016

We would like to thank this person for retracting and apologizing for her false and erroneous post about our company.  She explained to us that she "panicked" after trying to contact our office over a weekend with no response thus prompting her to make a post on a Sunday.  After promptly responding on Monday, we explained that our office is closed over the weekends.  

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#4 Author of original report

The matter was Resolved

AUTHOR: - ()

POSTED: Friday, August 12, 2016

The matter was resolved & I* m removing my previous statements!

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#3 Author of original report

I would like to remove my report

AUTHOR: - ()

POSTED: Friday, August 12, 2016

I submitted my "ripp off" report accusing Home invention of fraud! Simply because they didn't respond to me for 3 days! I panicked after receiving "daemon" emails one after another one! Home invention contacted me 4 days later explaining that it was a weekend, long one apparently! Home invention legal department contacted me with demand to remove my report!  I would like to remove my report entirely! I already aplogied in my emails numerous times to their customer rep, Marcia Valette. I couldn't do it in 'person" to Mike Ruane, because I ve never heard from him!

I m removing my previous statements with suggestion to home invention to Improve their customer service so people won't thing they "dropped ball" on them!

 

Again! I withdraw all my previous reports from ripoff site!

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#2 Author of original report

They contacted me!

AUTHOR: - ()

POSTED: Friday, July 29, 2016

Company Rep contacted me & explained that it was just a misunderstanding & many miscommunications! They are willing to re fund me & continue to do the "right" things by me & "show to me that they are not scammers"! For now communication between company  & me has been to my satisfaction- their emails are prompt respond to any questions I ask & on timelly matter!!.

 

This one just an example of what they wrote to me with the explanation why I did not hear from them for 3 days, because it was weekend: Firday-Sunday!: However, I may have to look at this timeline, most especially when orders are placed and confirmed around the weekend, so that customers do not feel we have dropped the ball in any way, such as one of the issues you have brought to our attention. 

 

I accepted their appologies & willing to work with them to pursue obtaining my patent & marketing  with them!

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#1 UPDATE Employee

InventionHome

AUTHOR: Opsmgr - (USA)

POSTED: Monday, July 25, 2016

InventionHome is committed to providing exceptional customer service and will contact the customer directly to discuss. 

 

 

 

 

 

 

 

 

 

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