- Report: #584720
Report - Rebuttal - Arbitrate
Complaint Review: www.kayak.com
www.kayak.comInternet United States of America
kayak.com Kayak.com NOT honoring advertised fares Internet
*Consumer Comment: Kayak is only a search engine.
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I first started researching fares for Turkish Airlines a few weeks ago. Last week, I spent two full days on the internet and the cheapest fare I found was $858 on www.kayak.com and www.sidestep.com. I clicked to buy this ticket and both websites sent me to Turkish Airlines website, which then displayed a fare of $997. This is 16% higher than what was advertised for purchase. I complained to Kayak.com and Sidestep.com via their online feedback mechanism. They replied, but did not honor the published fare. I also called Turkish Airlines, and the representative said he could not match the $858 fare, and gave me an email address to lodge my complaint with the Turkish Airlines online web staff. They too replied but did not honor the fare. Yesterday, I got a fair with flythere4less.com (subsidiary of
This report was posted on Ripoff Report on 03/23/2010 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwkayakcom/internet/kayakcom-Kayakcom-NOT-honoring-advertised-fares-Internet-584720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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