- Report: #1137982
Report - Rebuttal - Arbitrate
Complaint Review: www.leatherjacketdiscount.com
www.leatherjacketdiscount.com SCAM, send wrong item and not refunding, changing back Shenzen Internet
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Keywords: leather jacket cheap discount belstaff replica.
My name is Daniel M****** and I am a Spanish citizen. I want to report an online seller for illegal, fraudulent and dishonest activities. The seller website I came across and I want to report about is www.leatherjacketdiscount.com. In a short summary, I would like to call your attention to the following facts:
1. The site sells counterfeited Belstaff clothing replicas in the US and Europe, which is illegal even if they are made in China. They never announce the items as replicas but as original Belstaff.
2. After payment, it takes more than 1 month to receive the item although they claim on the website 1 week. They send items completely different to those announced and ordered through the website. They even send wrong color and wrong sizes. They blame the Courier company (FEDEX?) and ask me to complain to them. FEDEX, of course, prove me that they perform OK. After the corresponding complain, they claim it is too expensive to replace the item and suggest the customer to keep the wrong item and get additional discounts in future purchases (!!!???). When refund is requested they ask for shipping back the item and offer only a 50% refund with no reason. In the website, they announce a replacement if returning the item for quality reasons and 85% if item returned for any other reason.
3. Communication with the seller is very slow and full of lies. They claim they are based on Sydney but all reports point to China base. They only answer one e-mail per day at most and very often with one sentence e-mails totally meaningless. You can check how frustrating this can be in the attached copy of all the e-mail exchange with the seller. At one moment, three months after my first e-mail, they send me again e-mails claiming that the items received were mixed up by the Courier. These e-mails were exact copies of the first e-mail suggesting pre-made text and probably many customer scam in the same way.
According to the domain provider, the site is registered under Yang xi in China (Postal code 100028) with the following phone number, which I suspect fake, 086-01063610632. They operate also under other domain names like www.timberlandstoreonline.com or www.abercrombiediscount.com. The site was created in July 8th 2013. The IP is 188.8.131.52. All the e-mail exchange is through the address email@example.com. They charge to credit card in name of SZ DISHENGBAIR LTD. (Shenzhen - China).
You can find at my website (http://www.uv.es/dmonleon/ljdscam.hmtl ) several documents supporting my report, namely, the e-mail exchange, the website screenshots, the Fedex receipt for the shipment, the web domain analysis by scamcheck.com and pictures of the item bought and the item received for comparison
This report was posted on Ripoff Report on 04/11/2014 12:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwleatherjacketdiscountcom/internet/wwwleatherjacketdiscountcom-SCAM-send-wrong-item-and-not-refunding-changing-back-Shen-1137982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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