- Report: #926878
Report - Rebuttal - Arbitrate
Complaint Review: www.mygiftcardsite.com
www.mygiftcardsite.comInternet United States of America
www.mygiftcardsite.com US BANK backed Debit Visa GIFT CARD load up to 500 dollars for 5.95 fee. deceptive practices=rip off "gift cards" Internet
*Consumer Comment: Legality doesn't mean it's not a rip off
*Consumer Comment: giftcards
*Consumer Comment: this is how it is...
*Consumer Comment: The same problem
*Author of original report: Gift Card Visa (bad idea0
*General Comment: You were not scammed (at least not by your prepaid card)
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I asked them to wave the gratuity charge because UHAUL is not the sort of business that gets a gratuity. She told me she could not do this and that I would have to wait for the charge to go through --at which point it could take a few weeks for this company to refund the difference of the gratuity which amounted to 14.39. I was outraged by this. I asked her exactly how I was to use the full benefit of my full 145.00 if they were going to tack on a gratuity for every charge? She told me to use my card at a gas station or Walmart and than this issue would not happen...(again I was pissed not only won't they let me have access to MY money but now they are telling me how I can spend it!!!).
So I figured they were pulling this so they could withhold money and make money off my money and maybe they would get to charge me the 2.00 fee or some such crap. This is what made it seem like a rip-off scam to me.
So I thought okay, I will use the remaining balance to buy gas (which she recommended). I took the car down and had the guy swipe it the card so I could pay for 9.00 of gas. In Oregon, we are not allowed by law to pump our own gas, so this guy swipes the card..I wasn't given an option of pre-pay that is not how it is done in this state. After this gas purchase I should have been left with a remaining available balance of 25.00. So I went to Walmart to buy 13.11 cents worth of merchandise and the card was again declined!
When I called to find out what the issue was now... the CSR tells me that with a gas purchase they can hold up to 75.00 dollars off a card until the merchant clears the finalized purchase...another-words again my money was not available to me and this scam of a company had some 'mc-cheesey' excuse for withholding my money. I am told that sometime in the next few weeks the remaining balance will be returned to my card but they can't tell me when. So there is a little more than 30.00 worth of my cash that I can't even gain access to until this company clears everything which could take weeks!
The worst experience I have ever been through! I will never again use a gift card-- especially if it is backed by US BANK. These people have some nerve to dictate how I can spend my own my by assigning rules to the types of purchases that can be assessed. They have no right to withhold my funds period.
This report was posted on Ripoff Report on 08/13/2012 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwmygiftcardsitecom/internet/wwwmygiftcardsitecom-US-BANK-backed-Debit-Visa-GIFT-CARD-load-up-to-500-dollars-for-595-926878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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