- Report: #1134171
Report - Rebuttal - Arbitrate
Complaint Review: www.officialblackhawksshop.com
www.officialblackhawksshop.comInternet, Select State/Province USA
www.officialblackhawksshop.com Fraud, do not buy, they won't do returns Internet
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I ordered my husband a jersey from the website: officialblackhawksshop.com. They say they sell official Reebok jerseys. However, the fit and quality are not the same as the other jerseys he owns. It states right on their website "Easy 60 day returns."
Since we received the jersey and realized it didn't fit like the others, I've been trying to get information on where to return and someone named "Tina" from customer service will not tell me where to return the jersey. I keep getting basically the same message, stating we are out of luck basically. This is my last email from them: "
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within sixty (60) business days of receipt of the item(s).
To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Women's swimwear is eligible for return only if the sanitary liner is place. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.
This report was posted on Ripoff Report on 03/27/2014 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/wwwofficialblackhawksshopcom/Internet-Select-StateProvince/wwwofficialblackhawksshopcom-Fraud-do-not-buy-they-wont-do-returns-Internetnbsp-1134171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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