www.rhapsody.com www.rhapsody.com amazing rip off internet

www.rhapsody.com has charged me since 2006 without my knowledge...perhaps due to the fact that I have not seen the charges on my online banking ( which seem to occur every 3 months)
To my knowledge I have never subscribed to this service and although Bank of America can help ( very little , it seems , as they cannot go back all of these years ) as they took off the charge of $34. 99 for the last charge which was made yesterday and cannot do more..
I am an elderly woman, past 70, and until now, have never had this kind of thing happen..
Waiting for what seemed hours to speak to a representative of Rhapsody, and finally after the long wait, transferred to someone in India ( who could not do anything , of course ,but suggested I get in touch with my bank...the entire afternoon has been lost and almost $1000 over all these years..online banking is great, but I made a mistake never seeing the charges from this company and never , ever, have used it ..not even once !
The bank of America has suggested that I make a police report..(which I will look into next week ) but I am really feeling hopeless about this and wish I could find some kind of real assistance in this matter..I see that I am not alone complaining about Rhapsody ....thank you for the opportunity of letting me "vent" some of my anger about this...