• Report: #978331

Complaint Review: www.smokefreeonline.com

  • Submitted: Wed, December 05, 2012
  • Updated: Wed, December 05, 2012

  • Reported By: Linda — Tyler Texas U.S.A.
Internet United States of America

www.smokefreeonline.com Smoke Free Electronic Cigarette Electronic Cigar Kit - Defective - False Claims - NO RETURN internet

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My husband purchased the Libre Leon Electronic Cigar Kit at a Kiosk in the mall.  The box says "equivalent to 135 traditional cigars."  The fact that the cartomizers were all empty in 3 days is proof that it is not equal to 135 cigars.  Who can smoke 135 cigars in 3 days?

The girl at the kiosk said the cartomizers are refillable.  They are not. 

After a few uses, the batteries will not take a charge at all. 

We returned the kit to the kiosk and they somewhat reluctantly exchanged the kit after saying, "well what do you want me to do about it?"  The new kit lasted just about as long as the first one.  Neither of the batteries will take a charge. 

The online company representative just kept telling me to take it back and that there were absolutely no refunds.  Too bad, so sad.

Don't buy from this company!!!  I know that I should not list the company name, but there are a couple of really good e-cigarette companies on the web that sell a quality product that really does help you to quit smoking.  Research and stay away from www.smokefreeonline.com!!!

This report was posted on Ripoff Report on 12/05/2012 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwsmokefreeonlinecom/internet/wwwsmokefreeonlinecom-Smoke-Free-Electronic-Cigarette-Electronic-Cigar-Kit-Defective--978331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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