- Report: #1037640
Report - Rebuttal - Arbitrate
Complaint Review: www.walmart.com
www.walmart.comInternet United States of America
www.walmart.com Account Fraud Internet
*Consumer Comment: Same here
*Consumer Comment: WalMart problems
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I immediately called my bank's hotline and cancelled the card, printed the confirmation, and went to the police station to file a report. After that, I began doing some research online and found out I wasn't the only victim of walmart.com fraud. In fact, there are many, many others. I have found hundreds of stories from people with very similar or identical stories. And I believe that Walmart knows about this and is doing nothing to protect it's customers. I very much believe that this is either a security vulnerability that leaves walmart.com open to attacks from hackers, or it is an inside job. Let me tell you why. I use this card on a very limited number of online sites. Mostly bill pay and Amazon.com. I have been doing this for years and never had an issue. A few weeks after I make a purchase on walmart.com and it stores my card info, my account is compromised and my bank account drained. Also, I used a unique password for this walmart.com account. The perp used my walmart.com login and unique password, along with my billing and shipping address to make the fraudulent purchase.
Also, I believe this is a sophisticated crime ring carrying out these attacks. They have it all planned out. first, they know that Walmart.com stores payment information without your consent and doesn't require security codes to be entered. Second, Walmart.com charges your form of payment immediately, as opposed to waiting until the item ships, unlike most retailers. Third, the perp added a router with protection plan (legitimate items) to avoid Walmart's fraud flags going up on the transaction. The real prize for the perp was those sneaky egift certificates, which they had sent to some yahoo email account. Just the fact that they added the decoy items, make me highly suspicious that Walmart knows about this fraud. And last, they made the purchase in the middle of the night while I was sleeping, so that I would not get the email notification from Walmart until hours later.
In my honest opinion, a major investigation needs to be launched into this fraud that is occurring on a large scale on walmart.com. And I believe a lawsuit is definitely not out of the question. My advice? Do not shop on walmart.com, and if you do, call walmart customer service and have them remove your stored payment information from their records.
This report was posted on Ripoff Report on 03/24/2013 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/wwwwalmartcom/internet/wwwwalmartcom-Account-Fraud-Internet-1037640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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