- Report: #895532
Report - Rebuttal - Arbitrate
Complaint Review: xlibris publishing
xlibris publishingInternet United States of America
xlibris publishing shauns day was wrote for my daughter, was hoping to write more when sold Internet, Internet
We appreciate you for bringing this matter to us.
We understand the importance of every book sale; thus, Xlibris is very diligent when it comes to the reporting of sales coming from both Xlibris bookstore and from our online resellers every month.
Should there have been confirmed purchases made from April to June this year, they will be posted on the 2nd quarter and will show on your royalty statement 60 days from the end of the quarter which is within the month of August.
As for book purchases made after September 2011 and prior the month of April 2012, please send us any information to help us track and verify as to why sales was not posted for the corresponding quarter. Information such as the online website from where the book was purchased, name of customer or date will help us locate and verify.
Once you have the information, you may email or call us. We are open 24/7 and would be glad to assist you.
This report was posted on Ripoff Report on 06/10/2012 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/xlibris-publishing/internet/xlibris-publishing-shauns-day-was-wrote-for-my-daughter-was-hoping-to-write-more-when-so-895532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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