- Report: #893979
Report - Rebuttal - Arbitrate
Complaint Review: xm radio
xm radio1130 vista del mar dr delray beach, Florida United States of America
xm radio fraud and dishonest xm sales person delray beach, Florida
*UPDATE Employee: We'd Like to Help
a few days later there at my door is a box from xm radio and i open it and in it was a portable xm radio and a gift card for 50.00. oh brother i said to myself what scam is this. well went i called xm radio i was on hold for 30 min before anyone picked up. then i asked the customer service person what was this box all about and what did i buy according to there records. are you ready for one lie after another.
i was first told it was a gift and i said you mean free and she said yes then i said what was charged on my credit card and she said 27.44 for 5 month service and thats it ? she said yes. lie !! then i said i was told i was to pay 59.00 for 1 year service. oh no impossible. another lie then i said i want to return the radio and this person said i would get a credit back and i said what credit you just told me it was free. it is but you don't understand. i said oh yes i do cancel my entire order. i can't you need an rsa # so now i wait 45 min for that number which they charged my credit card 64.00 for this free radio and 27.44 for 5 month service. i could not speak to anyone that was upper management. scam
i could go on as they just keep telling you to hold on and they will check for something. so i said i want to listen to your recorded conversation of my order so we can all see the lies that xm was committing and they told me i need a court order. i said forget this company and no wonder why they have so many problems. i cancelled this order and my order i had for the last 3 years that i had no idea how much i was paying. shame on me. 47.00 for every 3 months.
so hear me loud and clear run from doing business with this company as i have read way to many of the scam complaints from the public who have tried this service.
thanks and good luck wall st delray beach florida
This report was posted on Ripoff Report on 06/06/2012 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/xm-radio/delray-beach-Florida-33483/xm-radio-fraud-and-dishonest-xm-sales-person-delray-beach-Florida-893979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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