• Report: #893979

Complaint Review: xm radio

  • Submitted: Wed, June 06, 2012
  • Updated: Mon, July 09, 2012

  • Reported By: wall st — delray beach Florida United States of America
xm radio
1130 vista del mar dr delray beach, Florida United States of America

xm radio fraud and dishonest xm sales person delray beach, Florida

*UPDATE Employee: We'd Like to Help

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

xm radio is the worse company i have done business with in the ;art 50 years. i bought a new car and called to have my xm radio service turned-on. well this is where the problem starts . i spoken with an xm sales person who confirmed i was ordering a 1 year service for a promotional rate of 59.00 for one year . she asked if it was ok to charge my credit card and i agreed. that was the easy part now listen carefully 
a few days later there at my door is a box from xm radio and i open it and in it was a portable xm radio and a gift card for 50.00. oh brother i said to myself what scam is this. well went i called xm radio i was on hold for 30 min before anyone picked up. then i asked the customer service person what was this box all about and what did i buy according to there records. are you ready for one lie after another.
i was first told it was a gift and i said you mean free and she said yes then i said what was charged on my credit card and she said 27.44 for 5 month service  and thats it ? she said yes. lie !! then i said i was told i was to pay 59.00 for 1 year service. oh no impossible. another lie then i said i want to return the radio and this person said i would get a credit back and i said what credit you just told me it was free. it is but you don't understand. i said oh yes i do cancel my entire order. i can't you need an rsa # so now i wait 45 min for that number which they charged my credit card 64.00 for this free radio and 27.44 for 5 month service. i could not speak to anyone that was upper management. scam
i could go on as they just keep telling you to hold on and they will check for something. so i said i want to listen to your recorded conversation of my order so we can all see the lies that xm was committing and they told me i need a court order. i said forget this company and no wonder why they have so many problems. i cancelled this order and my order i had for the last 3 years that i had no idea how much i was paying. shame on me. 47.00 for every 3 months.
so hear me loud and clear run from doing business with this company as i have read way to many of the scam complaints from  the public who have tried this service.

thanks and good luck  wall st delray beach florida

This report was posted on Ripoff Report on 06/06/2012 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/xm-radio/delray-beach-Florida-33483/xm-radio-fraud-and-dishonest-xm-sales-person-delray-beach-Florida-893979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on xm radio

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We'd Like to Help

AUTHOR: SIRIUS XM Customer Relations - (USA)

Hello,

We're sorry to hear about the negative experience you had with us. If there is anything you still need, feel free to reach out to us at [email protected]

We're sorry to see you go.

Thanks,

SiriusXM Digital Care Team
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X