xm radio 1130 vista del mar dr
delray beach, Florida United States of America
xm radio fraud and dishonest xm sales person delray beach, Florida
*UPDATE Employee: We'd Like to Help
xm radio is the worse company i have done business with in the ;art 50 years. i bought a new car and called to have my xm radio service turned-on. well this is where the problem starts . i spoken with an xm sales person who confirmed i was ordering a 1 year service for a promotional rate of 59.00 for one year . she asked if it was ok to charge my credit card and i agreed. that was the easy part now listen carefully
a few days later there at my door is a box from xm radio and i open it and in it was a portable xm radio and a gift card for 50.00. oh brother i said to myself what scam is this. well went i called xm radio i was on hold for 30 min before anyone picked up. then i asked the customer service person what was this box all about and what did i buy according to there records. are you ready for one lie after another.
i was first told it was a gift and i said you mean free and she said yes then i said what was charged on my credit card and she said 27.44 for 5 month service and thats it ? she said yes. lie !! then i said i was told i was to pay 59.00 for 1 year service. oh no impossible. another lie then i said i want to return the radio and this person said i would get a credit back and i said what credit you just told me it was free. it is but you don't understand. i said oh yes i do cancel my entire order. i can't you need an rsa # so now i wait 45 min for that number which they charged my credit card 64.00 for this free radio and 27.44 for 5 month service. i could not speak to anyone that was upper management. scam
i could go on as they just keep telling you to hold on and they will check for something. so i said i want to listen to your recorded conversation of my order so we can all see the lies that xm was committing and they told me i need a court order. i said forget this company and no wonder why they have so many problems. i cancelled this order and my order i had for the last 3 years that i had no idea how much i was paying. shame on me. 47.00 for every 3 months.
so hear me loud and clear run from doing business with this company as i have read way to many of the scam complaints from the public who have tried this service.
thanks and good luck wall st delray beach florida
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