- Report: #1124606
Report - Rebuttal - Arbitrate
Complaint Review: Xocigs
Xocigs531A North Hollywood Way #112 Burbank, California USA
Xocigs used very deceiving business practices to take $114.95 out of my checking acct when it was suppose to be $4.95. Burbank California
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I received an email from XOcigs that got my address from Meridian, my health care program, after I had shown an interest in info on smoking cessation. The email was for a starter kit for only the cost of shipping & handling, $4.95. So I ordered it.
After being notified by my bank that I had an overdraft, which cost me $31, I checked my account activity. XOcigs had taken $114.95 out of my acct.
I called customer support and was told I obviously didn't read the terms of. Agreement. Well come to find out, the part about the 14day free trial is down below where you check the terms bix.
I never saw anything about a 14day free trial .
The $4.95 ecig kit I agreed to ended up costing me $145.95 with the overdraft fee.
Not a happy camper.
This report was posted on Ripoff Report on 02/18/2014 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xocigs/Burbank-California-91505/Xocigs-used-very-deceiving-business-practices-to-take-11495-out-of-my-checking-acct-whe-1124606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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